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Performance Analyst

Venari Consulting Services (VCS)
| Yangon
Verified This job has been verified by the company as a real job vacancy.
09 Jul 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

* A leading financial service in Myanmar is haunting for a Performance Analyst to monitoring customer service performance and analyst customer feedback data, to advance customer service and product development.

 

Job & Company Description:

* This role will be responsible for collecting data and analyzing customer feedback, reporting data to the management, sharing customer feedback to the other teams, to develop branch customer service handling process, and improve quality assurance. This company serves the best financial service to its clientele. 

Open To

Male/Female

Job Requirements

Job Experience & Skills Required:

* 5 – 7 years’ experience in Customer Service Center, within financial services and banking ideally

* Strong experience in performance evaluation, customer service, and data analyst

* Excellent problem-solving skills, leadership skills, and communication skills

* Fluent in both English and Myanmar language

What We Can Offer

Benefits

* Other allowance
* Reward over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques