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Product Manager (ATM, POS And Ecommerce)

KBZ Bank

Product Manager (ATM, POS And Ecommerce)

KBZ Bank
Recruiter active 10 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
1 week ago

Experience level


Job Function

Project, Operations Management

Min Education Level

Bachelor Degree

Job Description

To support the business unit’s ongoing projects in technical and operational aspects. To ensure that the end to end process of the products and services being provided is in order by making sure SOPs and Operation procedures reflects the business objectives.

  • To assist to and support to execute the Value Centre’s business plans for structuring highly relevant and innovative financial solutions to deepen account adoption and to reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide financial inclusion
  • Provide technical, operational, product, sales and service support to an assigned group of Merchant Sales Consultants covering a multi-state territory and large corporate clients for Card and Electronic Payment Services (specifically POS & ecommerce)
  • Provide sales support to Merchant Sales Consultants for any product, pricing or implementation issues that may occur during the sales process
  • Ensure merchant needs and issues are being met and resolved in a high-quality and timely manner.
  • Provide merchant support for any operational projects or product releases/enhancements that may impact new or existing merchants.
  • Involvement may include client communication, outbound call support or conversion support.
  • Develop and maintain a comprehensive knowledge of all applicable point-of-sale hardware and software solutions, payment gateway solutions, connectivity options and all other payment-related applications.
  • Develop and maintain a comprehensive knowledge of all current and future payment processing products and services (e.g. check services, gift/loyalty card programs, pre-paid, wireless applications, mobile, tablet solutions).
  • Recognize new product or pricing trends within the industry and recommend new ideas or processes to management
  • Develop and maintain comprehensive knowledge of payment network rules and operating regulations. Work with prospects and existing vendors, third party payment processor and payment partners to ensure compliance with payment network rules and operating regulations
  • To carry out any other duties or special project which may assign to you from time to time by Supervisor

Open To


Job Requirements

  • Bachelor’s degree in Business Management, Accounting, Finance, Computer Science or related field
  • Display a high-level of ownership and superior work ethic
  • Excellent interpersonal and communication skills
  • Minimum 3 years working experience in POS & ecommerce Sales and Support functions
  • Has knowledge on various computer hardware and software applications
  • Strong technical comprehension skills
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

What We Can Offer




Join an difference team

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

KBZ Bank: A new generation of banking

For over two decades, KBZ Bank has been part of Myanmar’s growth story, working tirelessly to strengthen communities and institutions for the long term and to improve the quality of life for all. As Myanmar’s largest privately-owned bank, we represent more than 40 percent of both retail and commercial banking in the country, driving the success of the nation’s entrepreneurs, businesses, and communities. We safeguard the assets of over 1 million business customers across the country, providing support, guidance, and critical access to finance. Today, KBZ Bank is helping to fast-track Myanmar’s development in the digital age, embracing next-generation banking while pioneering new ways of financial inclusion.

We have seized the advantages of mobile-first technology in promoting financial inclusion and connecting our customers to the people, opportunities, and places that they value most. Through KBZPay, Myanmar’s fastest-growing mobile wallet with more than 9.1 million users, we have brought banking beyond our 500 branches and to even more communities. We are also transforming from the inside out, drawing on the latest technologies to work more efficiently and serve our customers better, while developing the bankers and leaders of the future.

Our purpose is to improve the quality of life in Myanmar by increasing access to financial products and services, thereby giving communities and businesses access to opportunities and a better quality of life.

KBZ Bank’s Talent Factory
KBZ Bank recognizes that the future of Myanmar – and its banking sector – lies in the hands of the next generation. That is why we take talent development across the organization seriously. From coders and digital bankers to thought leaders and future shapers, we equip our employees with world-class skills and future-ready tools.

Building the bank of the future
At KBZ Bank, we deploy agile management approaches in various aspects of how we work – including bringing people together on cross-functional projects to question the status quo and evolve better ways of working. This represents a break from a top-down approach, empowers our employees, and taps their insights in designing the bank of the future.

Personal Challenge
We put the emphasis on individual responsibility, opportunity, and autonomy. We encourage growth through continuous on-the-job development and a fast-paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!