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Product Specialist (JA - SA)

KBZ Bank
Pabedan | Yangon
Verified This job has been verified by the company as a real job vacancy.
12 Jun 2024
Recruiter active 6 hours ago The recruiter at this company was last active reviewing applications.
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Product Specialist (JA - SA)

KBZ Bank

Product Specialist (JA - SA)

KBZ Bank
Recruiter active 6 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Monitor and maintain the operational performance of the products and its services to ensure uptime, reliability, and scalability.
  • Collaborate closely with cross-functional teams, including product development, customer support, and tech partners, to identify and address operational issues and implement solutions.
  • Conduct regular audits and analyses of product operations to identify areas for improvement and optimization.
  • Develop and maintain documentation and standard operating procedures (SOPs) to support efficient and effective product operations.
  • Provide technical support and troubleshooting assistance to internal teams and external stakeholders, including customers and partners.
  • Proactively identify potential risks and vulnerabilities in digital product operations and implement mitigation strategies.
  • Participate in testing and deployment of new product features, enhancements, and updates, ensuring a seamless transition to production.
  • Collaborate with product manager and development specialists to prioritize and implement operational improvements and feature requests based on user feedback and business requirements.
  • Act as a subject matter expert on digital product operations, providing guidance and support to team members and stakeholders as needed.
  • Assist in planning and executing system migration project and product launches, including coordinating marketing campaigns, training sales teams, and providing customer support.
  • Communicate product updates, milestones, and key insights to internal stakeholders and external partners. Act as a primary point of contact for product-related inquiries.

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in computer science, information technology, or related field; higher degrees or relevant certifications are advantageous.
  • 1 year of experience in product management, Fresh Graduates are also welcome
  • Understanding of digital technologies, platforms, and systems.
  • Proficiency in English.

What We Can Offer

Benefits

Uniform provided
Ferry provided
Quarterly bonus
Health care support

Highlights

International Standards

Career Opportunities

Opportunities for promotion
Possibility