• Supports to TOC and field technicians in handling emergencies till issue is resolved within agreed Service Level Agreement. Support in preparation of RCA reports for those emergencies or incidents
• Responds on timely basis to all communications within and outside the organization
• Plans, assigns and directs the employees who are engaged in installation, maintenance and operation of different telecommunication systems and support equipment
• Assists the O&M Supervisor Region with the acceptance of new sites, assigning to teams & informing to all relevant people
• Ensures that the Field Technicians are executing their assigned work according to quality and standard
• Ensures proper care of all company assets assigned to area such as tools, mobile DG’s, vehicles, accommodations etc.
• Validates the reports and information from field technicians.
• Assist the O&M Supervisor in planning Preventive & Corrective maintenance, implementing, monitoring, and follows up with issues found till closure.
• Gives recommendation to the O&M Supervisor accordingly. Resources include but not limited to Human, tools, equipment & transportation
• Ensures that teams have necessary tools and transportation.
•  Ensures proper communication with the client and within organization in form of mails, meetings, calls, reports etc.
• Demonstrates the ability to think critically and proactively, anticipates risks and prepares solutions in advance.
• Ensures availability of spares and enough fuel within area, with the help of the O&M Supervisor, provides regular feedback about the status and escalates if required.
• Reports and investigates any incident (Fuel theft, etc…) according to process.
• Ensure the right consumption for fuel and spares in area.

Ensures all documentation and reports are created and shared client on time.

• Bachelor Degree (Preferred Engineering MP/EP/MC/EC)
• Experience in O&M field telecommunication
• Minimum working experience 3 years in any Telecom related industries
• Good analytical skill about the power related field
• Excellent written and oral communication skill in English, good in behavior
• Can travel the whole Myanmar.
• Familiar with MS office, excel, power point, outlook.
• Can work independently, flexible 24/7hrs.
• English communication skills.