Business Development

• Generating new business opportunities and plan the sales process to achieve the sales targets
• Proposing and executing the sales strategies for the network while achieving Yoma Bank financial and strategic goals
• Understanding the needs of customers and provide suitable pr oducts and services
• providing existing customers with exceptional support
• Developing a strong sales operating rhythm to ensure clarity of focus and delivery of financial and non-financial targets
• Contributing to the development of product campaigns to ensure customer focus is maintained and targets are met
• Leading branch network in achieving product campaign targets

Coaching

• Onboard and train branch sales staffs (HLS/RSS)
• Identify individual and team training needs and develop coaching plans
• Evaluate performances of sales staffs (HLS/RSS) and provide positive feedbacks
• Set examples and deliver effective coaching and capability mechanism at branch network
• Building skills and knowledge in HLS/RSS to enable them in providing quality customer experience with Yoma bank and achieving their sales targets
• Leading and embedding capability tools to leverage the customer journey with Yoma Bank

Relationship Building

• Developing strong relationships with the Regional Heads, Branch Managers and bankers – creating a one team mind-set
• Identifying customer needs and liaising with product specialists to develop and deliver new products and services
• Working closely with functional teams and other business units in coordination and timely delivery of product and services

• Bachelor degree in Economics or Business preferred
• 5 years experience in relative field
• Communicate well and make relationships work
• Operational excellence
• Drive Service Excellence
• Strong sales and relationship management skills
• Good understanding of lending and deposit products
• Engage, motivate and inspire people
• Grow people and performance
• Make informed decisions
• Manage change and plan effectively
• Manage compliance and risk