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Relationship Manager

Capital Diamond Star Group (CDSG)
| Yangon
Verified This job has been verified by the company as a real job vacancy.
23 Jun 2020
Recruiter active 10 hours ago The recruiter at this company was last active reviewing applications.
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Recruiter active 10 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Sales, Business Development

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • We are looking for an experienced Relationship Manager to be responsible for engaging key consumers and partners, and for building and preserving trusting relationships. The Relationship Manager will constantly identify opportunities to grow the customer base and build positive relationships with new partners. The Manager should also be strategic and analytical when finding solutions to problems to ensure highest client satisfaction.

     

    Responsibilities:

    · Identify, engage, and acquire partners, across Government, Public and Private sectors, with strategic focus to maintain growth opportunities in consumer base

    · Reach out and connect with different Government entities to propose collaboration opportunities in e-government and social services, Participate in Government projects (from EOI to project completion) for financial inclusion and digital payment goals

    · Survey and research to determine actual business requirements from the potential partners and propose solutions based on existing products and explore new features to fulfill the requirements

    · Maintain profitable relationships with key partners to ensure the partners are engaged and their requirements met with swift support

    · Collaborate with different functional units in the organization to plan strategically and streamline the necessary business processes to make sure business functions are carried out in a timely manner

    · Take ownership of the Partner’s full life cycle from identifying and engaging to resolving issues during BAU operations for relationship management

    · Resolve customer/partner complaints quickly and efficiently, escalating to functional heads and senior management as necessary to guarantee partners’ satisfaction with CTZ’s products and services

    · Conduct business reviews using analytics to identify developing market trends and prepare essential strategic adjustments to relationship management operations

    · Maintain thorough comprehension of competitors’ products and services, and develop plans to align CTZ’s more tactically to the target market segment

    · Maintain robust understanding of CTZ’s products and services, and lead the initiatives to develop new products that target potential market’s requirement

     

    KPI

    · Acquiring new government and business partners aligned with our product roadmap

    · Producing increased revenue and engagement from existing partners

    · Converting partner’s clients to CTZ’s consumer base to offer more value-added service

 

Open To

New graduates
Repatriate
Male/Female

Job Requirements

  • A bachelor’s degree in Business Administration or related field

  • A minimum of 2 to 4 years’ experience in building and maintaining government & business relations, developing financial solutions, user/partner acquisition – preferably in banking and (mobile) financial services industries
  • Excellent interpersonal and communication skills, experienced with people management and engagement, prior experience with strategy development and execution
  • Superior product knowledge in financial service industry, and robust knowledge of mobile financial services, digital payment ecosystems, government, and social services
  • ·A positive attitude focused on delivering the KPI’s

What We Can Offer

Benefits

Rewards over performance

Highlights

Fun working environment

Career Opportunities

Learn new skills on the job