Job Purpose

The role holder is responsible for effectively managing business development and sales operations for SME Banking and Business Alliance by developing the sales strategy and identifying, originating and pursuing new business opportunities to enable achievement of customer acquisition, market share, revenue and profit margins. The role holder is also responsible for developing and maintaining healthy relationships with a network of key clients, championing and driving the implementation of sales and customer care initiatives to ensure the delivery of exceptional client service. The role holder is also responsible for supporting the bank’s strategies and initiatives to provide an effective and engaging digital customer on-boarding experience, expand the agent and merchant networks, and drive the usage of mobile and digital applications, in order to achieve economic and social development in Myanmar through nationwide financial inclusion.

Duties and Responsibilities

• Market expansion
• Market penetration
• Knowing customers’ needs, wants and expectations in a timely manner and how these are changing from time to time.
• Cooperation with respective departments to launch new products & services that meet with market demand.
• Providing complete and comprehensive banking solutions (Deposit Product, Structured Credit Solution, Cash Management Solution etc.) by understanding the nature and cash flow condition of the business, and level of risk.
• Maximizing Customer Wallet Share.
• Providing advisory service for customers to be a successful business, linking them to other business, helping customers to meet with the bank’s credit policy in their financing needs for business expansion.
•  Maintaining long term relationship with existing customers and acquisition new customers to take first mover advantage before other banks do.
•  Contact with Product Owners (H/O Departments) to get updated product information which changes periodically.
•  Seeking new and better opportunities to sell our new products.
•  Implementing to meet the targets to carry out the periodic instructions, memo, disciplines and responsibilities set by Management.
• Must take responsibility to cover the loan account specifically about 120 accounts.
• Highly committed to achieve results and deadline oriented.
• Able to demonstrate effective communication with customers, colleagues and related bank branches including producing reports, preparing, product knowledge, organizing and delivering using appropriate sales tools and techniques, attending workshops and product trainings, as well as participating in meeting and discussions.

• Fluent of English Language (Reading, Writing, Speaking and Listening)
• Be able to work under pressure with minimum supervision
• Prefer Graduate from Institute of  Economics, University of Computer Studies, specialized in B.Com (or) BBA (or) BBM (or) BC.Sc (or) B.A (Eng) 
• IT skills are also beneficial.
• At least  4 years of working experience in Banking field or sales organization