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Retention & Analytics Specialist

Wave Money
Hlaingtharya | Yangon
Verified This job has been verified by the company as a real job vacancy.
24 Nov 2022
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
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Retention & Analytics Specialist
Wave Money, Hlaingtharya | Yangon

Retention & Analytics Specialist

Wave Money

Retention & Analytics Specialist

Wave Money
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Update on Our Office Location: 
Our office has recently moved to Pun Hlaing Estate, Hlaing Thar Yar.

Key responsibilities       

  • Drive the churn prevention & retention from existing active user base of WavePay by designing special initiatives & programs.
  • Drive communication through the available digital tools, SMS, and other channels.
  • Support in building long-term customer and partner loyalty programs.
  • Cross functional collaboration with internal & external teams for implementation/ delivery of the desired programs.
  • Analyze the customer behavior through cohort analysis, funnel analysis etc. and present actionable insights with the leadership team and other verticals.
  • Prepare regular analytics for the base health, campaign performance and other KPIs, as may be required.
  • The ideal candidate would be proactively driving the necessary programs by taking initiatives.

Open To

Repatriate
Male/Female

Job Requirements

Skill requirements
•    Working knowledge of MS Office – esp. Excel, Access. Knowledge of SQL, R, Python etc. would be a plus.
•    Minimum 3 years past experience in managing CVM/ CLM / Loyalty programs is mandatory.
•    Digital marketing exposure is desirable (esp. tool like Mixpanel, Appsflyer, Clevertap, Adjust etc.).
•    Experience in leading/ managing cross-functional program(s) would be preferred

What We Can Offer

Benefits

- Medical, Life Insurance
- Mobile Usage allowance
- Ferry
- Other benefits including Company Bonus

Highlights

- Myanmar's First Mobile Financial Services Provider
- Multinational Company
- International Working Environment

Career Opportunities

- Growing organization
- Develop your career