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Retention & Analytics Specialist

Wave Money

Retention & Analytics Specialist

Wave Money
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
25 Aug 2022

Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Min Education Level

Bachelor Degree

Job Description

Key responsibilities       

  • Drive the churn prevention & retention from existing active user base of WavePay by designing special initiatives & programs.
  • Drive communication through the available digital tools, SMS, and other channels.
  • Support in building long-term customer and partner loyalty programs.
  • Cross functional collaboration with internal & external teams for implementation/ delivery of the desired programs.
  • Analyze the customer behavior through cohort analysis, funnel analysis etc. and present actionable insights with the leadership team and other verticals.
  • Prepare regular analytics for the base health, campaign performance and other KPIs, as may be required.
  • The ideal candidate would be proactively driving the necessary programs by taking initiatives.

Open To

Repatriate
Male/Female

Job Requirements

Skill requirements
•    Working knowledge of MS Office – esp. Excel, Access. Knowledge of SQL, R, Python etc. would be a plus.
•    Minimum 3 years past experience in managing CVM/ CLM / Loyalty programs is mandatory.
•    Digital marketing exposure is desirable (esp. tool like Mixpanel, Appsflyer, Clevertap, Adjust etc.).
•    Experience in leading/ managing cross-functional program(s) would be preferred

What We Can Offer

Benefits

- Medical, Life Insurance
- Mobile Usage allowance
- Travel Allowance
- Other benefits including Company Bonus

Highlights

- Myanmar's First Mobile Financial Services Provider
- Multinational Company
- International Working Environment

Career Opportunities

- Growing organization
- Develop your career

About Our Company

Wave Money is the largest mobile financial services provider in Myanmar. Guided by a mission to Build a Better Myanmar for its People, Wave Money is dedicated to driving greater financial inclusion among the unbanked population. Wave Money provides essential cash transfer, remittances and payment services to 31 million customers through an extensive agent network which covers 91% of Myanmar. Over 50,000 Wave shops – mostly owned and run by women – are serving customers across 299 townships nationwide. Always innovating, Wave Money’s WavePay mobile wallet meanwhile caters to over 10.5 million customers enabling reliable, secure, convenient and instant payments anytime, anywhere.