Room Supervisor in Yangon

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Room Supervisor

Industry Leading Company, Bahan | Yangon

Room Supervisor

Industry Leading Company

Room Supervisor

Industry Leading Company

Myanmar - Yangon

Bahan | Yangon

09 Jan 2021

Experience level

Experienced Non-Manager

Job Function

Hospitality, Hotel, Tourism

Job Industry

Hospitality/Hotels

Min Education Level

High School

Job Type

Full Time

Job Description

A Good Opportunity for ..

To supervise room attendants to achieve the departmental target.
Act in a pleasant, cheerful and courteous way and alert at all times.
Follow the telephone courtesy.
Has a good understanding of people, genuine interest in housekeeping service and thorough knowledge of guest facilities.
Responsible for the cleanliness & tidy up of the assigned tower, guest room, corridor, pantry and service area and make sure that the guest rooms, corridors are clean and fresh smell.
Follow up and feedback the complaint and request whether it is done or not.
Make sure that the guest room facilities and amenities are maintained as standard.
Check all assigned room and status room such as (OC, VC, AE, C/O, OS, OOO), linen per level, the mini-bar, when the guest check out. Fully aware of key security.
Update status and room discrepancy in the record and check Front Office with DND room, Show Room. Follow up maintenance request.
Check the reservation unit and prepare the unit to handover Front Office and Sales.
Check the occupied unit and vacant unit cleaning.
Handle the lost and found procedure.
Record the damage & missing items of guests’ room. Make sure the replacement of guest room standard amenity.
Check room attendant report and maid report for entering guest room time in/out and filing up.
Fill up the daily supervisor report. Write room logbook every day. Handover the necessary information to the next shift supervisor.
Assign work for unit cleaning to room attendants. Check personal hygiene of room attendant.
Make orientation for new staff.
Conduct the daily briefing and giving the necessary information to all staff.
Attend and participate in departmental meetings when directly assigned by HOD.
Carry out work delegated by HOD or asst. HOD.
Report accident to HOD or asst. HOD.
To perform the other duties assigned by Management.