Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes
Sorry, unable to apply, please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
UPLOAD CV
UPDATE PROFILE

Room Supervisor

Industry Leading Company
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
26 Dec 2020

Experience level

Experienced Non-Manager

Job Function

Hospitality, Hotel, Tourism

Min Education Level

High School

Job Description

  • To supervise room attendants to achieve the departmental target.
  • To keep and report the apartments to the best possible standard.
  • Act in a pleasant, cheerful and courteous way and alert at all times.
  • Follow the telephone courtesy.
  • Has a good understanding of people, genuine interest in housekeeping service and thorough knowledge of guest facilities.
  • Responsible for the cleanliness & tidy up of the assigned tower, guest room, corridor, pantry and service area and make sure that the guest rooms, corridors are clean and fresh smell.
  • Follow up and check backs the complaint and request whether it is done or not.
  • Make sure that the guest room facilities and amenities are maintained as standard.
  • Check all assigned room (OC, VC, AE, C/O, OS,OOO), linen per level, the mini-bar, when the guest check out. Fully aware of key security.
  • Update status and room discrepancy in the record and check with F/O, DND room, SR room. Follow up maintenance request.
  • Check the reservation unit and prepare the unit to handover F/O and Sales.
  • Check the occupied unit and vacant unit cleaning.
  • Handle the lost and found procedure.
  • Record the damage & missing items of guests’ room. Make sure the replacement of guest room standard amenity.
  • Check room attendant report and maid report for entering guest room time in/out and filing up.
  • Fill up the daily supervisor report. Write room logbook every day. Handover the necessary information to the next shift supervisor.
  • Assign work for unit cleaning to room attendants. Check personal hygiene of room attendant.
  • Make orientation for new staff.
  • Conduct the daily briefing and giving the necessary information to all staff.
  • Attend and participate in departmental meetings when directly assigned by HOD.
  • Carry out work delegated by HOD or asst. HOD.
  • Report accident to HOD or asst. HOD.
  • To perform the other duties assigned by Management.
  • To liaison with Tenant/ Guest to fulfill their requirement.
  • To liaison with Various Level of staff’s from all departments for housekeeping service.
  • To organize efficient work schedules.
  • To work well with a team and individually without constant supervision.
  • To work under pressure and stay calm in difficult situations.
  • Room Supervisor must be prepared to work irregular hours, shift, including weekends and holidays.

Open To

Male/Female

Job Requirements

  • Minimum 2 years of relevant experience in a similar capacity
  • Good communication and customer contact skills
  • Required to relocate

What We Can Offer

Benefits

Rewards for over performance

Highlights

A rapidly growing organization which will allow your future to grow simultaneously with team

Career Opportunities

Together with the growth of company business, there are a lot of potential for career development of the employees