WHAT THIS POSITION IS ABOUT - PURPOSE

This position is to support sales system users across the country from JTI HQ. Make sure day-to-day business processes run smoothly and capture all in the system. Responsible to handle sales supporting tools (TME-Lite, Power BI, GIS & Connexus) and operation-related issue sort quickly and effeceffectively

WHAT WILL YOU DO - RESPONSIBILITIES

System Setup and Maintenance

• Setting up and maintaining master data in the system for Distributors (Back-Office and Field Force users.)
• Implement sale & marketing processes in the system (eg. Promotion, survey, empty pack)
• Ensure all Merchandising programs(Promo,survey,empty pack) are setup correctly and applied on Field

System Troubleshooting

• Provide clear communication and direction for all system user
• Support and keep maintenance all sales systems for day-to-day business operations for both Back-Office (BO) and Field Force (HHT user).
• Manage system issues from is using in daily processes (raising incident to GSD)
• Ensure all Customer information and sale structure are created correctly in system on top of that sale plan / route / PJP are correctly applied in the system. Manage system user access and account creation for both OB and HHT users. Update constantly issue Log and access control master file

System Development

• Responsible to launch a new system for sales operation and activate new functionality of current system
• Make sure all the system proceprocessesaligned with the business process

People management (if applicable)

• Recruit, motivate and guide the professional development of the team reporting directly and indirectly to the incumbent.

Other (if applicable)

• Manage various tasks and projects as they arise and upon manager’s request.

WHO ARE WE LOOKING FOR - REQUIREMENTS:

• Bachelor’s degree or a related field of study.
• Minimum 2 years of experience with a DMS background and FMCG industries

Essential Skill

• Familiar with FMCG distribution processes
• Strong knowledge of Distribution Management System (DMS) software
• Advanced skill in Microsoft office (Excel is an essential skill)
• Knowledge of reports which are created from DMS data source
• Critical Thinking skills are essential
• Adaptable, flexible and open to change
• Good team player and can work independently

WHAT ARE THE NEXT STEPS - RECRUITMENT PROCESS:

• Thank you very much for your interest in the role. You are welcome to apply.
• We will make sure every candidate will receive a reply within 2 weeks after the application deadline.