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School Customer Service Executive

Yangon Academy International School
Bahan | Yangon
Verified This job has been verified by the company as a real job vacancy.
24 Aug 2022
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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School Customer Service Executive

Yangon Academy International School
Yangon

School Customer Service Executive

Yangon Academy International School
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Bahan | Yangon
24 Aug 2022
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Education/Training

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on an assigned product or service.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Take the extra mile to engage customers
  • Ensures that appropriate actions are taken to resolve customers problems and concerns.

Performs other related duties as assigned

Open To

Female

Job Requirements

  • Bachelor degree, or equivalent
  • Proven customer support experience at Service Industry
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Ability to stay calm when customers are stressed or upset.

What We Can Offer

Benefits

Transportation , Healthcare

Highlights

International Standards

Career Opportunities

Learn new skills on the job
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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Education/Training

Min Education Level

Bachelor Degree

Job Type

Full Time

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