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Senior Application Support Engineer

Systematic Business Solution
Hlaing | Yangon
Verified This job has been verified by the company as a real job vacancy.
28 Mar 2023
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Senior Application Support Engineer
Systematic Business Solution, Hlaing | Yangon

Senior Application Support Engineer

Systematic Business Solution
Yangon

Senior Application Support Engineer

Systematic Business Solution
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Hlaing | Yangon
28 Mar 2023
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

IT/Computer

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

  • Manage the day-to-day operational aspects of IT issues.
  • Support and coordinate with internal IT team members for Level 2 Support.
  • Plan, organize, control, and evaluate IT operations.
  • Handling the problems of software and hardware issues.
  • Determine the priority of work issues as per the condition.
  • Establishing the root causes of application errors and escalating serious concerns to the Senior Engineer.
  • Providing front-end support to clients.
  • Prepare project documenting processes and monitor application performance metrics.
  • Possessing specialist knowledge of operating systems, devices, applications, and software.
  • Providing technical support to teams within the organization, and to external clients when required.
  • Assisting with systems integrations.
  • Managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date.
  • Delivering regular and customized training to clients.

Open To

Repatriate
Male/Female

Job Requirements

  • Degree in Computer Science/Information Technology or any graduate with IT diplomas or relevant certificates. ITIL, SQL, Windows & Linux Platform, System Monitoring Solutions, ServiceDesk Operations
  • Above 5 Years of related experiences
  • Proficient communication skills in English, both written and verbal
  • Highly initiative, superior customer service, and troubleshooting skills.

What We Can Offer

Benefits

Year-end bonus
Annual increment

Highlights

Opportunity to attend and learn the internal and external training providers by company at foreign and local facilities.

Career Opportunities

Opportunities to learn new skills and technology
Promotion will be giving base on KPI.
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

IT/Computer

Min Education Level

Bachelor Degree

Job Type

Full Time

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