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Senior Housekeeping Supervisor

Industry Leading Company

Senior Housekeeping Supervisor

Industry Leading Company
Recruiter active 10 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
23 Jan 2021

Experience level

Experienced Non-Manager

Job Function

Hospitality, Hotel, Tourism

Min Education Level

Bachelor Degree

Job Description

  • To supervise supervisors, section leaders and housekeeping staff to achieve the departmental target.
  • To keep and report the apartments to the best possible standard.
  • Act in a pleasant, cheerful and courteous way and alert at all times.
  • Follow the telephone courtesy.
  • Has a good understanding of people, genuine interest in housekeeping service and thorough knowledge of guest facilities.
  • Has a solid understanding of the different operations of the department as well as interdepartmental communication with Engineering, Food & Beverage, and Front Desk.
  • To assist Housekeeping Manager in leading the housekeeping team.
  • To take disciplinary action to staff’s misconduct behavior.
  • To be responsible for supervising the turndown attendants, conducting monthly inventories, and assisting the Housekeeping Manager with additional projects for the betterment of the property.
  • To be responsible for coordination and monitoring the activities of Housekeeping Department.
  • To develop training program and train the staff to be multi-skilled.
  • To prepare duty roaster, attendance records, leave balance.
  • To train employees effectively and recognize the need for coaching and counseling and do orientation to new staff.
  • To make quick decisions and posses good judgment.
  • To assist guests with any challenges to create a positive and memorable experience.
  • To ensure that all guest rooms and guest areas are clean according to preferred standards, and supervise the daily tasks of the housekeepers/ house person.
  • To report all safety hazards and suspicious activities to Manager or Asst. Manager.
  • To know and understand all safety procedures and expectations as well as know their role in an emergency event.
  • To perform the other duties assigned by Management.
  • To liaison with Tenant/ Guest to fulfill their requirement.
  • To liaison with Various Level of staff’s from all departments for housekeeping service
  • To organize efficient work schedules.
  • To work well with a team and individually without constant supervision.
  • To work under pressure and stay calm in difficult situations.
  • Senior Supervisor must be prepared to work irregular hours, shift, including weekends and holidays

Open To

Male/Female

Job Requirements

  • Minimum 2 years of relevant experience in a similar capacity
  • Good communication and customer contact skills
  • Strong leadership, interpersonal and training skills
  • Well-presented and professionally groomed at all times
  • Required to relocate

What We Can Offer

Benefits

Rewards for over performance

Highlights

A rapidly growing organization which will allow your future to grow simultaneously with team

Career Opportunities

Together with the growth of company business, there are a lot of potential for career development of the employees