• Responsible for ensuring our customers receive an exceptional level of customer service promoting loyalty, retention and satisfaction of the brand and dealership.

• Developing sales and marketing plans and budgets to achieve agreed financial, marketing and sales objectives including new cars, accessories, finance, overheads and all related items.

• Provide coaching and training to sales people to improve their job performance, with particular emphasis on: customer satisfaction, prospecting and customer follow up, sales process, time management and product knowledge.

• Ensuring we are always treating the customer fairly; in accordance with all laws; regulatory principles and rules; and in line with group policies and guidelines.

• Provide coaching and training to sales people to improve their job performance.

• Ensuring that within your area of operation all regulations and standards are adhered to for both Finance/Banking & Insurance.

• Work with customers to quantify opportunities via a detailed needs analysis, and creates solutions to deliver and ensure a smooth end to end sales process

• Preparing and managing marketing plans and budgets, supporting and managing a marketing team.

• Identify, coordinate and participate at key conferences and events.

• Any other tasks that management may assign.

• Any Bachelor degree, preferred Bachelor in Business Managment/Diploma in Sales & Marketing Management 

• Minimum 3 or 5 years' work experience in Automotive sales field.

• Experience in planning and implementing sales strategies.

• Experience in customer relationship management.

• Experience managing and directing a sales team.

• Excellent written and verbal communication skills.

• Ability to lead a sale team.

• Familiar with CRM software