To perform daily support of application systems, network and infrastructure to ensure system availability 

To provide assistance and liaise with users and Internal Level 3 support teams and vendors on all matters pertaining to application systems 

To perform Level 2 support by troubleshooting and tracking of reported issues of future mobile financial services business, including but not limited to; business applications, handset applications / customer channels and back-office systems, supporting the operations of the Wave Mobile Money System. 

To architect, develop, setup and implement integration and automation that improves the stability, scalability, availability and manual work reduction. 

To perform documentation update for application systems 

Work with the SRE Manager and Head of Technical Operations & Architecture to configure, deploy, manage and support a large fleet of systems for Wave Money.   

The successful candidate will participate in the roll-out of new cutting edge infrastructure and services in cloud native environments 

The successful candidate will have a can-do attitude and be ready to immerse themselves in new techniques and technologies.  As with all infrastructure roles a certain amount of night time / outside of business hours work will be needed and the right candidate will have demonstrated the willingness to participate in such non-business hours activities. 

Willing to work in 24x7 support environment to attend and respond severity 1 incidents.