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Staff, NPA Management

Shwe Bank
Recruiter active 7 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
22 Nov 2021

Experience level

Entry Level

Job Function

Legal, Risk and Compliance

Min Education Level

Bachelor Degree

Job Description

The position is responsible for supporting the Line Manager regarding the delinquent/NPL customers to collect the overdue amounts.

  • Review the delinquent borrowers list together with their repayment history
  • Contact borrowers of their overdue days and amount payable
  • Advise and negotiate with borrowers on their repayment plans and period
  • Monitor and maintain the repayment records and logbook to know the status of delinquent borrowers.
  • Communicate and liaise with relevant branches/Relationship Managers for recovering and issuing the bank notices, lawyer notices to delinquent borrowers as per Internal Collection Procedure & Policy.
  • Respond to borrowers queries and complains  
  • Contact with valuers for property revaluation of NPL borrowers and coordinating with bank’s insurance agent for claims amount.
  • Visit client in Yangon and other regions, if necessary
  • Sets day-to-day objectives and look to achieve it, and works under moderate supervision
  • Obtain and provide information to other people
  • Check and correct problems that are not obvious or defined
  • Apply basic knowledge of practices and procedures
  • Execute other duties and projects as are reasonably required of your job, in order to maintain, promote, develop and expand the bank and its interests

Open To

Male/Female

Job Requirements

  • Bachelor’s/Master’s Degree in any related field
  • Minimum of (2) years experiences in collection/recovery from overdue customers
  • Familiar with the relevant financial regulations, Directives from CBM and other legal framework related to lending business
  • Knowledge in financial literacy to analyse the cash flow, nature of business and Industry, and relevant risks of applicants
  • Excellent verbal, written and interpersonal communication skills, including the ability to communicate effectively with the customers
  • Professional attitude and appearance, good communication and public relation, Customer service mindset and attitude
  • Good command of English (Writing + Speaking)
  • Able to use MS Office Application

What We Can Offer

Benefits

Ferry & Uniform

Highlights

Make a different
Join an experience team

Career Opportunities

Learn new skill on the job
Promotion opportunity
Management potential

About Our Company

Shwe (Rural and Urban Development) Bank is a private bank in Myanmar, established in 2016. We are focused on delivering the best retail products and international financial services to our customers living in both rural and urban areas of Myanmar. We thrive to offer our customers with the best customer experience, to build strong relationships within the communities we serve and to help Myanmar prosper.

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Experience level

Entry Level

Job Function

Legal, Risk and Compliance

Min Education Level

Bachelor Degree

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