Duties & Responsibilities

• To support, troubleshoot and implement the system and network for head office and branches
• Windows fresh installation, maintenance and software installation
• Setting up workstation for new users
• Support to users to smooth their daily operation by on site and remotely
• Domain setup and domain account configuration
• Printer sharing, scanner driver installation, antivirus installation and standard installation
• Email and FTP setup and configuration WiFi for users
• Support user issues solution and guidance the users for the new applications
• Computer hardware / Software troubleshooting and maintenance
• Network devices setting and configuration
• Network cabling and help network team in solving some network issues.
• Monitoring branch networks and resolution the network issue promptly
• Support for branches system and network issues by phone.
• Helpdesk support for head office user
• Video Conferencing Setup

• Bachelor Degree in Computer Sciences, Computer Technology (other degree holders with relevant job experience is also acceptable)
• Prefer NE & A+ Certificate
• Have working experience 1-2 years’ in System maintenance and networking    
• Have Microsoft Window Server experience and Network Services experience
• Strong general knowledge in IT and Microsoft office, email client, utility software, etc..
• Troubleshooting skills for computer hardware, software and network
• Good communication, problem solving skills and teamwork.
• Good in English (4 skills)
• Willing to travel