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Technical Consultant (Support)

Vanguard Business Solutions & Consulting
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
18 Feb 2021

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

Job Description

  • Design and support of the SAP Business One solution
  • With oversight, collects, analyzes and documents requirements from process owners
  • Assisting with system integrations
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Preparing maintenance plans and upgrading schedules for the organisation’s systems
  • Work with business units to understand business processes and data flows to support.

Open To

Male/Female

Job Requirements

Working Relationships

Work in partnership with:

  • Board of directors
  • Project teams
  • Operational and Commercial team External clients

Knowledge and Qualifications

  • Bachelor degree or diploma in management information systems, computer science or related fields
  • Ability to explain complex ideas to those with limited IT and systems knowledge
  • Ability to adapt quickly to new technologies and products
  • Exceptional verbal and written communication skills
  • Listening ability and patience
  • Results and deadline driven - must be willing to do whatever it takes to meet deadlines 

Key Leadership Behaviours

  • Our Leadership Behaviours describe the high standards we should expect of ourselves and colleagues at Vanguard. These behaviours are a key part of how we deliver successfully in our roles
  • This role is at the level of ‘Leader of Self’, which is about self-awareness and self- management, and our individual contribution to the team.

What We Can Offer

Benefits

* Reward Bonus for your performance

Highlights

Join an experience and professional team

Career Opportunities

Training Provided

About Our Company

Vanguard is one of the Myanmar’s leading business process consulting and business solutions provider with specialised expertise and experiences across a range of industries, focusing on business process improvement.

Vanguard is well-known throughout the business community for its culture – by clients, community members, job seekers, current staff and even our competitors. Our business is built on strong relationships, and we know these relationships and these experiences, are what matter to our clients.

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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

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