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Technical Support (NPT)

KBZ Bank
| NayPyiTaw
Verified This job has been verified by the company as a real job vacancy.
09 Dec 2021
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.
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Technical Support (NPT)
KBZ Bank, | NayPyiTaw

Technical Support (NPT)

KBZ Bank

Technical Support (NPT)

KBZ Bank
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - NayPyiTaw
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

The role is responsible for Overall Level 1 technical support of Contact center Tech requirement.

  • Execute level 1 support to Contact Center by providing technical solutions in a professional manner

  • Apply troubleshooting procedures in an effort to resolve Technical problems in contact center such as PC / Network problem, upgrading and repairing of equipment as required

  • Support team members for application and service issues

  • Manage daily work schedule to ensure sufficient Technical support in contact center

  • Conduct training to internal stakeholders for maintenance of operation equipment

Open To

Male/Female

Job Requirements

Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in computer science or equivalent.

  • Minimum 1 year experience in Network Operator / Service Desk / Contact Center Environment

  • Ability to handle complex enquiries and to meet everyday challenges

  • Present professional, efficient and friendly customer service to stakeholder

  • Positive attitude, effective communication and team player

  • Willing to work in shift (including weekend)

What We Can Offer

Benefits

Rewards over performance

Highlights

International Standards

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
OR

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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