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TOC Shift Engineer

Young Investment Group Co.,Ltd
Recruiter active 11 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
21 Dec 2020

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Min Education Level

Bachelor Degree

Job Description

- This position is under TOC (Tower Operation Center) and report to TOC Manager.

- Share Daily Operator RCA

- Provide support services for field teams

- Monitor network

- Ensure maximum possible service availability and performance

- Daily Outage Calculation

- SOC update

- Trouble Ticketing

- Report outages and critical alarms

- Outage Analysis and site access

- Daily reports for site status and fuel level updates

- Alarm Handling and Escalation

- RCA and clears update

- Customer management

- Event follow-Up & tracking

- Prepare and share TOC shift reports

Open To

Male/Female

Job Requirements

- Bachelor’s degree or Degree in Computer Science / Technology or Electrical & Electronics or Communication Engineering

- Technical certifications such as MCSE, RHCE and CCNP preferred.

- Minimum 2 Years experiences in a Technical Support, Data Centers/ ISP with an emphasis on Network and Systems or   

  similar role.

- Good communicator with a natural aptitude for dealing with people.

- Be able to communicate about networking issues effectively and in a comprehensible manner both to clients and

  Employees.

- Good network diagnostic skills.

- Knowledge and experience of system and network infrastructures such as LAN and WAN network technologies, server  

  virtualization, enterprise storage area network (SAN) and backup, enterprise performance and fault monitoring tools.

- Basic Linux CLI skills and sysadmin skills.

- Work well in a busy team, being quick to learn and able to deal with a wide range of issues.

- Willingness and ability to learn new products and network technologies quickly, often without the focus of formalized

  Training.

- Strong analytical skills and able to collate and interpret data from various sources.

- Ability to assess and priorities faults and respond or escalate accordingly.

- Self-disciplined, self-motivated and the ability to organize and prioritize time effectively.

 

What We Can Offer

Benefits

- Overtime payment
- Travel allowance
- Phone bill allowance
- Uniform

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

Young Investment Group (YIG) is solely (100%) owned by Myanmar National, a rapidly growing multinational and multi-industrial, conglomerate due to professionally prudent services with good reputations. All kind of Taxed are properly and annually imposed. YIG is recognized in the list of the High Tax Payers by the Government. YIG and its subsidiaries are entirely free any sanctions or blacklist by the U.S and EU. YIG and its subsidiaries have ISO 9001-2015 Certificates.

YIG is providing Prudent, Efficient Services and Successful Business Managing with its 26 subsidiaries

Young Investment Group (Y.I.G) is a leading international private company in Myanmar employing more than 2,526 local human resource talents, and operating 16 principle subsidiaries in Myanmar, China and Singapore. Established in 1998, Y.I.G has grown exponentially while maintaining a strong reputation as the fastest and youngest conglomerate company in today’s time with more than hundred Million dollars of Sales Revenue recorded in 2012.

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