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Virtual Card Product Manager

KBZ Bank
| Yangon
Verified This job has been verified by the company as a real job vacancy.
08 Jun 2022
Recruiter active 23 hours ago The recruiter at this company was last active reviewing applications.
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Virtual Card Product Manager
KBZ Bank, | Yangon

Virtual Card Product Manager

KBZ Bank

Virtual Card Product Manager

KBZ Bank
Recruiter active 23 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Project, Operations Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

  • Create product feature visions and guide execution through every stage of the development life-cycle.
  • Regular review and analysis on-market trends, customer behavior and studied competitor activities to identify opportunities.
  • Plan, Analysis, evaluation and monitor of credit card projects business.
  • P&L analysis and improvement for cards projects.
  • Drive end-to-end credit card product management lifecycle.
  • Have a virtual credit card’s knowledge and digital wallet nature.
  • Develops and implements marketing plans to drive business growth and meet business targets.
  • Initiates product ideas and ongoing features/benefits tailored for each target segments.
  • Involve in new product concept brainstorming meetings. Organize and participate in client meetings.
  • Prepare the NPP, BRD, Product roadmap and necessary supporting documents for the training of internal stakeholders to support the product and service.
  • Encourage contributions and input from team members and other key stake holders on the project and acknowledge efforts made by team members and reward them accordingly.
  • Own the overall product development plan and identify product and project risks
  • Perform any other relevant, project-related duties when needed.
  • Overseeing the daily operations of product team as well as participating as an active member of the team.
  • Identifying product issues, problems, and opportunities to support continuous improvement initiatives.
  • Ensuring that all customer inquiries and issues are solved correctly and in a prompt and professional manner.
  • Recording and tracking team SLAs and workflows
  • Leading the testing team to make sure smooth product delivery and meets with business requirements.
  • Building test cases and test plans for the new products roll out
  • Coaching and motivating team member; provides guidance and direction on problems and issues; delegates works assignments considering team skills and development needs.
  • Working closely with call enter, operation team, technology, core team, KBZPay UAT team and other third parties’ vendor.
  • Ensuring solutions meet business needs and requirements.
  • Ensuring to solve the issues and complaint within SLA
  • Monitoring deliverables and ensuring timely completion of projects.

Open To

Male/Female

Job Requirements

  • Bachelor's degree or a related field preferred.
  • Strong knowledge of Credit Card Business and Digital Wallet nature.
  • Strong project management skill, knowledge interest calculation and CMS system.
  • Experience in translating customer needs to card product features and business requirements.
  • Experience working with international card schemes and Digital Wallet.

  • Work effectively with card scheme partner and resources to achieve key milestones.

  • Proven experience in managing a service and support focused team culture

  • Strong ability to multi-task efficiently under time pressure.
  • Strong analytical and problem-solving skills with demonstrated ability to quickly gather, analyse and synthesize information.
  • Experience working effectively across functional areas.

  • Proven work experience as a product (3+ years of experience in a related area).

What We Can Offer

Benefits

Bonus

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques