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Virtual Sale & Customer Engagement Representative

KBZ Bank
| Mandalay
Verified This job has been verified by the company as a real job vacancy.
21 Sep 2020
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Virtual Sale & Customer Engagement Representative
KBZ Bank, | Mandalay

Virtual Sale & Customer Engagement Representative

KBZ Bank

Virtual Sale & Customer Engagement Representative

KBZ Bank
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Mandalay
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Understanding the business requirements from the VC”s.
  • Participate in budgeting and forecasting for VCRM headcount and current need.
  • Develop and manage relationships across the business needs through customers.
  • Provide advice and guidance regarding process changes to bring more effectiveness.
  • Arrange to provide training and guidance to VCRM’s.
  • Ensure agreed performance management, process and deliverables with VC’s are monitored and timely reviewed.
  • Work with the VCGM’s to sustain and grow programs and service.
  • Manage administrative functions to ensure smooth and efficient operations of the team leaders and VCRM’s.
  • Support the VC’s strategic alliances and partnership.
  • Ensure performance goals are met and set.
  • Participate in strategic planning to enhance the VCGM roles.
  • Represent the Performance to the management, key stakeholders and VC’s.
  • Plan and implement the annual calendar of activities including productivity goals, conversions and revenue support to the VC.
  • Help create budgets and track expenditures and map it back with performance output of VCRM’s.
  • Support VCGM’s with desired reports and conduct monthly business reviews.

Open To

Male/Female

Job Requirements

  • At least 5 year(s) of working experience and managing a large team in the related field is required for this position.
  • Highly skilled in Virtual sales and generate revenue from outbound calls.
  • High Value customer management.
  • Experience working in contact centre of banking / financial services would be an added advantage.
  • Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies / Administration.

What We Can Offer

Benefits

International Standards.

Highlights

International Standard

Career Opportunities

Management Potential
OR

Experience level

Manager

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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