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Customer Service Agent (Call Center-JA)

KBZ Bank
| မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.
15 Jan 2019
Recruiter active 1 hour ago The recruiter at this company was last active reviewing applications.
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Customer Service Agent (Call Center-JA)
KBZ Bank, | မန္တလေးတိုင်း

Customer Service Agent (Call Center-JA)

KBZ Bank

Customer Service Agent (Call Center-JA)

KBZ Bank
Recruiter active 1 hour ago The recruiter at this company was last active reviewing applications.
Myanmar - မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Exciting Opportunity for ...

• Confers with customers by telephone to provide information about Bank products or services, execution of transactions
• Answering incoming calls to provide information about Bank products, performing transactions and addressing complaints
• Resolves customer’s complaint through identification of problems, suggesting best solution and following up to ensure resolution
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Keep abreast of product knowledge to ensure information is given to customers in accurate manner
• Actively monitors and maintains high level of customer satisfaction through continuous reinforcement and improvement of service standards.
• Prepare report periodically by collecting and analyzing customer information

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

• Possess at least a Diploma or Professional Degree in Business Studies / Administration / Management, Banking or equivalent.
• Experience working with customer support would be an added advantage.
• Passionate in customer service
• Excellent communication and problem solving skills.
• Must be able to work in shift and weekend.
• Jobs are available in Mandalay.
• Ability to multi-task, prioritize and manage time effectively.
• Strong knowledge in Microsoft Office.

What We Can Offer

အက်ိဳးအျမတ္

Rewards for over performance

ထူးျခားခ်က္မ်ား

  • An awesome company
  • Join a winning team
  • You can make a difference

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
OR

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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