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Senior Technical Support Engineer - Mandalay

Sun Ivy Solutions (Myanmar) Co.,Ltd
| မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.
01 Jul 2019
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Senior Technical Support Engineer - Mandalay

Sun Ivy Solutions (Myanmar) Co.,Ltd

Senior Technical Support Engineer - Mandalay

Sun Ivy Solutions (Myanmar) Co.,Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

သတင်းအချက်အလက်နည်းပညာနှင့် ကွန်ပျူတာ

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Fantastic Opportunity for ...

*Able to work any shift in 24/7 NOC environment.


-To provide installation, deployment and troubleshooting of server, storage, network appliances (routers, switches, firewalls, load balancers, VMware, Microsoft & Linux servers, etc.).

-To provide network troubleshooting, operations support and escalations for the clients.

-Prepare project documents, reporting including customer troubleshooting assistant.

-Monitor and analyze the problem when fault happen.
-Prepare incident reports, including findings with analysis.

-Provide technical analysis, guidance and mentoring to less experienced engineers.
-Respond to incident calls and ensure the SLA to clients.

Open To

Male

လိုအပ္ေသာအရည္အခ်င္း

-Diploma or Degree with relevant subjects it IT or equivalent.

-Minimum CCNP (R&S/Security), MCSA/MCSE and should have good understanding of Routing/ Switching protocols, network security and DC infrastructure.
-JNCIA/JNCIP-ENT/SEC strongly preferred.

-Good to have working knowledge of Linux/Microsoft OS.

-Team player with good communication and interpersonal skills.

-Service-oriented, strong interpersonal skills and adaptable to a fast-paced dynamic environment.

-Must have strong troubleshooting skills.

-Must have extensive experience in a telecommunications NOC environment.
-Minimum 3 to 5 years of experience is preferred.

-Knowledge in DC network design, planning, optimization and solutions for IP network equipment.

-Must have excellent communication, self-motivated, good learning and working attitude.

-Able to work with customers on resolution of technical issues under pressure.

-Able to communicate in English to various levels of client’s management personnel.

-Ability to lead and supervise NOC team.

What We Can Offer

အက်ိဳးအျမတ္

- Rewards for over a performance

ထူးျခားခ်က္မ်ား

  • An awesome company
  • Join a winning team
  • You can make a difference

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
OR

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

သတင်းအချက်အလက်နည်းပညာနှင့် ကွန်ပျူတာ

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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