We are hiring for the following IT Open Positions.

1, Junior Network Engineer

2. Information Security Manager

3. Solution Architect

1. Junior Network Engineer

• Leading and participating in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, communication links, and routing protocols
• Monitoring, analyzing and resolving network hardware and software problems
• Close cooperation with regional operations and technical teams
• Create and maintain network documentation at logical network level, physical network design, VLANs, Firewalls, and routing protocols.
• Analyze, diagnose and troubleshoot issues in network
• Vendor / Supplier sourcing, procuring network equipment, and and network communication links
• Planning and Procuring network equipment and managing the vendors involved in installation and maintenance services
• Willing to work in extended hours and perform standby duty after office hour
• Coordinate within IT team on IT budget tracking and inventory tracking
• Perform all other IT-related duties assigned by supervisor or manager

2. Information Security Manager

• Execute Information Risk Management/Information Security policies and standards and associated security controls especially in the Information Security Management ISM and Technology Risk Management TRM domains for the SEA region
• Conduct Information Risk Assessments and Vendor Risk Assessments, participate in due diligence on vendor selection process, identify potential risk, and provide guidance on risk mitigation and acceptance process
• Participate in IT projects and initiatives to bring proactive risk management focus into solutions, assist in formulation IRM plan to ensure effective and consistent application of IRM policies and standards across all technology projects, systems and services, as well as compliance to local Laws and Regulations
• Assist on formulation of risk mitigation plans and solutions in order to ensure compliance with Manulife’s standards, strategies and local regulations.
• Provide advisory and guidance on Information Risk, Technology Risk and Regulatory for information services and business
• Support and participate in security projects from our Global and Regional partners
• Assist in establishing information risk and security council, risk profiles and appetites, report on the business unit’s risk and performance, posture and exposures, ensures up to date KPI/KRI metric, monitors and reports on current risk posture
• Coordinate security activities, including but not limited to application security scanning and penetration test, vulnerability management, logical access regular assessment, information risk awareness and readiness for the market
• Review and understand technology risk regulatory requirements, provide advisory, ensure compliance with the requirements including framework, guidelines & policies for IRM and IT, maintain of local IT regulatory matrix
• Conduct gap analysis for changes to Company policies, standards and new or updated Regulatory requirements, provide advisory and guidance on developing action plans to address the gaps
• Liaison to internal, external auditors, and regulatory agencies on risk and compliance reviews and examinations, oversee audit issues, ensure issues are tracked and addressed in a timely manner
• Incident management, establish communication and escalations, response & handling in the event of an information risk or security incident, advice and guidance for immediate corrective actions. Participate in investigations and reporting. Review, advise and monitor preventive actions
• Ensure controls are executed effectively, efficiently and consistently across SEA region, conduct quality control and tests on the controls, identify gaps, and devise and execute action plans to address any gaps found; to ensure deficiencies are remediated appropriately
• Report control gaps and remediation status to stakeholders
• Coordinate & collaborate from IT perspective for annual BCP activities such as call tree test, alternate site test, DR drill and live run test
• Act as the main focal point between IT and business to ensure mandatory BCP testing are conducted and reported to meet regulatory requirements
• Work with vendor and Manulife BCP Coordinator in the business unit during DR drill to ensure the drill is conducted as per Manulife BCP standard and business requirements.
• Ensure lessons learned in DR drill report will not reoccur in future

3. Solution Architect

• Responsible for architectural design, issues and solutions considerations; apply industry best practices to create scalable and secure solutions that have superior technical performance.
• Responsible for product architectural design, issues and solutions considerations for value streams.
• Troubleshoots mis-specified component architectures and rapidly corrects them.
• Understands nature of the impact of architecture choices and record the architecture decisions including technical debt or improvement plans if any.
• Works with dev team to coach/control outcomes of development initiatives.
• Works with regional architects on regional initiatives or guardrails to comply with regional standards.
• Works with project/product managers as project/product architect and support them with project/product lifecycles such as product roadmap, deployment, release planning, etc.
• Acts as first line of solution provider and be SME for business stakeholders on requirement feasibility.
• Create fit for purpose solutions, tailored to business needs while cautious on cost and efficiency.
• Be part of dev team and act as tech lead, when necessary, perform code review of the team, coach to produce better quality codes.
• Experiments with emerging technologies and understanding how they will impact what comes next and how they will fit into the overall IT landscape.

1. Junior Network Engineer 

• Proven hands-on network engineering experience
• Prefer certified network professional in Cisco or ITIL
• 2 years of experience in IT and/or network-related fields
• 2+ years of experience in Medium/Large enterprise networks
• Strong understanding of network hardware and technologies
• Project Management and Coordination
• Working knowledge or qualification in Microsoft Windows, firewall, IP subnetting, monitoring system, SDWAN, Aruba Wireless, VPN, and Cisco device
• Being able to communicate in English is mandatory

2. Information Security Manager

• High integrity, adhering to principles, values and code of ethics
• Strong stakeholder management skills; able to effectively articulate technical vision, possibilities, and outcomes through strong verbal and written communication;
• Strong interpersonal skills, with ability to influence senior leaders and inspire and train more junior team members;
• Deep understanding of risks and how they can impact the business;
• Self-driven, able to meet objectives with a minimal amount of managerial oversight;
• Can distil complex issues into simple reports, solutions, and designs;
• Proficient in English, both verbal and written, proficiency in other Asian language is a plus.
• Excellent communication skills in both technical and non-technical areas

3. Solution Architect

• University study in computer science or engineering
• TOGAF certification is a plus
• 3 – 5 years of solid solution architect experience (mid – large scale IT landscape)
• Prefers experience with insource/outsource and group/regional model
• Top-notch competencies in tech/digital
• Strong coding skills/experience is a plus
• Experience with both in-source and outsource projects to architect
• Able to achieve tasks using own judgement with limited supervision