Responsible for finding potential customers to achieve sales target. Negotiating contracts and packages and maintaining good relationship with existing customers. Introduce company services to new prospects/clients through networking, calls, referrals, presentations sales campaigns. Resolves customer complaints by investigating problems and follow up customer issues. Perform needs sales analysis to assess client needs. Schedules appointments and meeting with clients. Setting sales goals and developing sales strategies. Handling customer questions, inquiries, and complaints. Monitor sales progress to achieve sales targets.
Initiate Sales Lead and closing the insurance sales Provide detailed information about various insurance products and services. To achieve the sales target Daily reporting to the team leader Provide ongoing support to clients, including policy updates and changes Follow up with clients to ensure satisfaction and handle any issues or concerns.
- To derive Insurance Business from assigned Relationship / Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in our company. - To ensure all the pre and post-sales support and services to the relationship and to the clients and the team dedicated to the relationship. Ensure not only achieving the target but also ensuring consistent growth in the business every quarter. (1) Strategy and Planning • Research and source potential clients and build long-term relationships with them • Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products • Able to review monthly reports and planning to outcome initiatives for better sales cycle in Life Insurance. • Monthly reporting of insurance financials including commission, financial projections, P&L monitoring, etc • Oversees team member performances (2) Product Development and Operational Sales workflow • Deliver approved policies to new clients and explain the benefits and risks of the policy • Fill out and submit applications, issue quotes, maintain client records and prepare reports • Keep abreast of industry and market trends and best practices • Monitor operational activities to ensure that they are compliant with Insurance regulations, policies and procedures • Identify service propositions/offerings with Insurance Partner/s (3) Marketing and Brand Management • Ensure brand compliance for all above and below-the-line communication according to local / global standards for relevant Insurance Partner • Ensure a robust risk management and compliance model for the insurance business across client segments according to local regulations and internal policies • Ensure active monitoring and maintenance of risk management policies and controls / standards • Ensure all insurance-related staff and activities are compliant with regulations and company policies/standards/controls
Conduct in-depth research on industry-related topics in order to develop the content. Develop content writing and copywriting work. (Website, Facebook, Instagram, LinkedIn, Telegram, Viber, YouTube, Messaging platforms etc.) Develop the scripts for all kinds of marketing campaigns and marketing collaterals (campaign-related script, testimonial script, interview script, corporate profile, products’ pamphlets, brochures, sales sheets, etc) Execute writing clear and attractive copy and visual wordings with appropriate tone of voice, format and style for each purpose and must deliver value-added contents (In MM & ENG) Understand different target audiences to adjust different tone of voices Translate and transcribe from ENG to MM, MM to ENG for all the contents and scripts created. Proofread for accuracy and quality contents across all channels. Content brief to design team and work closely with related departments
Ensure that all policies and procedures for the claims Department are followed and maintained. Ensure that all teams across Warranty receive regular training on fraud identification and reporting. Ensure timely and accurate reporting of exposure. Develop and implement claim management and return to work strategies for their assigned caseload. Conduct quality assurance checks to maintain accuracy and consistency in claims processing. Conduct thorough investigations to validate the accuracy and legitimacy of claims. Calculate claim settlements based on policy coverage and applicable deductibles. Attend meetings as required, and participates on committees as directed. Assist in the development and implementation of claims management strategies. Assist with client claim file audits requested by our client(s). Assist with other risk management and insurance related projects as required or requested.
Responsible for finding potential customers to achieve sales target. Negotiating contracts and packages and maintaining good relationship with existing customers. Introduce company services to new prospects/clients through networking, calls, referrals, presentations sales campaigns. Resolves customer complaints by investigating problems and follow up customer issues. Perform needs sales analysis to assess client needs. Schedules appointments and meeting with clients. Setting sales goals and developing sales strategies. Handling customer questions, inquiries, and complaints. Monitor sales progress to achieve sales targets.
Assess training needs for new and existing employees identify internal and external training programs to address competency gaps partner with internal stakeholders regarding employee training needs organize, develop or source training programs to meet specific training needs liaise with subject matter experts regarding instructional design develop training aids such as manuals and handbooks inform employees about training options map out training plans for individual employees present training programs using recognized training techniques and tools facilitate learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching design and apply assessment tools to measure training effectiveness track and report on training outcomes provide feedback to program participants and management evaluate and make recommendations on training material and methodology maintain employee training records handle logistics for training activities including venues and equipment establish and maintain relationships with external training suppliers coordinate off-site training activities for employees manage training budget manage and maintain in-house training facilities and equipment keep current on training design and methodology