Perform the daily "order processing process" : start from order capture until delivery to customers Co-ordinate with sales and AR for credit released on-time Ensure product fulfillment by following up stock in order to fulfil the order Co-ordinate to solve delivery issues with relevant departments (Sales, Distribution, Customers) Manage special requirement according to business e.g. transition, promotional item, Quota management, Batch allocation Regularly 'Monitor orders to ensure that all transactions created are corrected and completed with all mandatory requirements. Ensure housekeeping of the “pending/undelivered orders” and on-time order processing. Support the Sales team providing information such as daily order tracking, stock outlook, order amendments
Supervise the shift team to perform maintenance of beverage production machine, and operation & maintenance of Utility Machines; Boilers, Chillers, Air Compressor, Generators, HVAC system, etc. Prepare maintenance plan and generate reports Prepare technical report, lesson learnt based on the details of machine issue Prepare SOP, maintenance procedure and check list Assign team to monitor utility consumption and report data accordingly Fabricate/ Modify machine parts using workshop tools as and when required Assist in Projects as and when required Provide handson and theoretical training to technicians Follow safety rules and practice at all times Follow the quality of the production of products according to the standards of food safety, ISO, GMP, Halal and other. Performs other duties and responsibilities assigned by Technical & Engineering manager. Machine reliability and availability results as targeted Control utility consumption as targeted Achieve Safety, Health and Environmental Targets GMP & Food safety Audit score meet expectation Achieve Performance Result as KPI set up
Execution the sales coaching modules from corporate’s system suitable to the sales team and develop an annual capability calendar for company’s and distributor’s sales team Support line manager in preparation and finalization of Annual Operating Plan. Ensure effective execution of field training agenda, to ensure regular coaching of Area Sales Manager, Route Supervisor by aligning with process Rollout best practices to sales team Track productivity result, analyze the data (Performance KPIs), Data interpretation about market situation by lead the meeting. Monitoring and Highlights strong performers and identify areas of improvement Track and report trade marketing budget and expense to Line Manager
Manage and procure goods and services for business and ensure compliance with procurement policy and guideline. Develop local operations and Work Instruction for Direct Materials for manufacturing supply, Engineering, Marketing to be aligned with OSP sourcing strategy and policy Initiate and deliver projects with saving in amount as per appropriate target and Create and Maintain good relationships with stakeholders and suppliers Manage local operations for Direct Materials supply to ensure on time delivery and Perform material budgeting, forecasting, trend analysis and controlling. Provide tools for process improvement and collaboration with functional team and Coordinate with OSP sourcing and Operations team in order to deliver the assigned projects Ensure the products and services purchased are in high quality/specification To perform other related duties as assign