AGD Bank

Our Mission is to deliver banking excellence through inspired and outstanding customer service, while offering innovative products and services that meet our clients’ requirements. Our Vision is to provide the vitally important banking infrastructure that will make a lasting and sustainable impact on the future, building the economic foundations of a progressive Myanmar.
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About AGD Bank

Employer Details

  • Type: Direct Employer
  • Industry: Banking/ Insurance/ Microfinance
  • No. Employees: 1001 to 5000


No.(73/75), Sule Pagoda Road, Kyauktada Township, Yangon,ရန်ကုန်တိုင်း, Myanmar

Company vision and mission

Our Mission is to deliver banking excellence through inspired and outstanding customer service, while offering innovative products and services that meet our clients’ requirements.
Our Vision is to provide the vitally important banking infrastructure that will make a lasting and sustainable impact on the future, building the economic foundations of a progressive Myanmar.

ကၽြန္ေတာ္တို႔ ဘာေတြလုပ္သလဲ

AGD Bank is a private commercial bank in Myanmar. Established in 2010, it has grown to become a major driver of Myanmar’s economic development and has earned the trust of its customers as a supportive and responsible partner.
With currently 72 branches, AGD Bank is expanding its services and presence across Myanmar and aims to open its 80th branch in 2018. Our services range from personal accounts, loans, bank cards and local remittances to corporate and international banking, including business packages, foreign currency accounts and foreign exchange and overseas remittance
In particular, AGD Bank is recognised as a leading promoter of financial technology (fintech) solutions. The bank’s embrace of fintech defines its forward-looking approach, giving it a competitive edge with the launch of AGD Pay, its popular mobile payment app. Always innovating, AGD Bank is also focused on developing fintech’s potential to lower the barriers and cost of banking, making it easier for more people in Myanmar to benefit from its products and to improve financial inclusion across the country.

သင္ဘာလို႔ ကၽြန္ေတာ္တို႔နဲ႔ ပူးေပါင္းသင့္တာလဲ

We treat our customers, our staff and our community with the utmost respect both as individuals and for the ideas and future they represent. AGD Bank has over 2,500 employees, embracing young and energetic skilled technicians, experienced seniors banking personnel and IT programmers as well as security and communications experts, management, financial, marketing and human resources professionals and helpful branch employees, all of whom work together to drive our bank’s – and our country’s - future.

AGD Bank recognises that it is enthusiastic and motivated employees that deliver success and we provide continuous learning opportunities as well as competitive remuneration packages to develop and reward your talents. AGD Bank is the bank that grows with you.

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

All AGD Bank Jobs
Procurement of IT hardware and services, ensuring cost-effectiveness and quality. Collaborate with the internal team to understand IT requirements and purchase it. Conduct market research to identify potential suppliers and negotiate contracts. Maintain strong relationships with vendors to ensure timely delivery and quality products/services. Prepare and maintain accurate procurement documentation, including purchase orders and contracts. Having good Knowledge of Microsoft Office, particularly Excel and Word, for data analysis and reporting and provide regular updates on procurement activities to the Head of IT Infra. Work closely with IT departments and end-users to identify their specific hardware requirements. Determine the number of desktops, laptops, and accessories needed. Research and identify reputable vendors or suppliers of IT hardware. Evaluate vendor reliability, product quality, and pricing. Maintenance, warranties, and potential future upgrades. Define technical specifications and standards for the desktops, laptops, and accessories. Evaluate vendor proposals based on criteria such as cost, technical specifications, warranty, and support services. Negotiate pricing, warranty terms, and any additional services with the chosen vendors. Record serial numbers, warranty information, and maintenance schedules. Maintain detailed records of the procurement process, including contracts, purchase orders, and vendor communications. Prepare the internal process in getting approvals and submitting payment requests of IT departments in the timely manner. Weekly Work Activities Process and track purchase orders for IT equipment, software, and services. Ensure timely delivery of ordered items and resolve any issues with deliveries Prepare and track the status of payment requests related to IT departments with finance departments weekly Monthly Work Activities Prepare the CAPEX, OPEX expenses of IT departments monthly Prepare the budget sheet of IT departments for the next fiscal year based on the existing expenses of previous fiscal year and possible new CAPEX, OPEX expenses based on discussion with IT departments
Position Purpose The Regional sales head within the Onepay Business functions role it to ensure that Onepay achieves its customer/user acquisition targets on an on-going basis Responsible for acquiring, onboarding and building relationships and supporting Onepay User, Business Partners – Agents, Merchants, Billers etc Work with the product marketing teams to develop and craft unique acquisition business propositions in specific segments and locations within Myanmar In conjunction with marketing communications and sales team develop an efficient GTM plan Create accurate sales forecasts to ensure high accuracy in customer acquisition projections and ROI Risk management of projects, ‘sales’ portfolios and campaigns; should any activity fail to perform as expected remedial action must be taken immediately along with escalation to the HOD and CCO Responsible for regular reviews, updates and strategies sharing with internal team to best aligned with the overall project vision scope The role is responsible to reinforce Onepay’s efforts of exploring new business opportunities and using analytics to drive Partner sales growth, increase Partner loyalty and improve the Partner & customer experience The Regional sales head will help identify, acquire and onboard partners – strategic merchants & billers to small businesses to deliver significant growth opportunities for Onepay’s digital business The Regional sales head is also responsible for continuously surveying the market for newest technologies and trends around Merchant services, driving the incubation of ideas, determining technologies to implement, evangelizing solutions, creating proof of concepts, piloting and establishing solutions in partnership with Partners Key Result Areas Monitor acquisition performance on a daily basis to ensure that all forecasts are being met Onboarding and engaging User, offline and online Business Partners Maintaining long term relationship with existing partners and the potentials Delivering increased sales and engagement across Business Partners – Agents, Merchants, Billers etc. Analyze Business Partner Performance to generate insights to improve user acquisition, business & partner performance Create a personal and relevant Partner & Customer experience using Human Centered Design and Agile methodologies Groom and provide Training to team related to Business and Technical aspects, Motivate teams’ involvement & progress and control attrition Key Responsibilities and Accountabilities Responsible to achieve daily, monthly and yearly targets of Sales & Acquisition Develop strategy to acquire Users & different partners segments as business opportunities to achieve targets; Identify events and opportunities and propose campaigns/projects congruent with Onepay’s direction supporting further customer acquisition. Identify, build relationships/partnerships with merchant & biller partners and manage their performance and contribution to building the Onepay partner ecosystem Engage in partner acquisition through developing necessary technical & commercial knowledge, communication transparency, winning spirit, fighting resilience and performance acknowledgement; Analyze partner needs and propose partner related initiatives - partner pricing & acquisition incentive framework Be accountable for partner’s full lifecycle - pitching, signing, onboarding and account management Keep abreast of the market and industry situation and competitor activity in order to revise and develop strategies to meet market changes and partners’ requirements; Understand market trends to recommend process improvements as well as cost control. Develop and maintain a solid understanding of all Onepay products and services Work with other team in Onepay to align on a strong value proposition Key Performance and Success Indicators Promote: Onepay’s user & partner growth in assigned region: Creates networks and promotes initiatives with partner organizations, strengthen partnerships in the market and in region. Performance: Develop business model and strategies for OP Users & Partners and to be operational within the set timeframe. Client focus and orientation: Anticipates constraints in the delivery of OP’s services and proactively identifies, develops and discusses solutions or alternatives for partners
Develop and execute brand strategies that align with the company’s overall objectives Conduct market research to identify consumer trends and preferences, and use this information to guide product development and marketing initiatives Develop and maintain brand guidelines and ensure that all marketing materials and product packaging adhere to these guidelines Work closely with senior marketing business partners and product development teams to ensure that new products are aligned with the company's brand identity and meet customer needs Collaborate with sales teams to develop effective merchandising strategies that maximize sales and enhance the customer experience Monitor market trends and competitor activity to identify opportunities and challenges, and adjust strategies as needed Manage budgets for brand and merchandising initiatives, and ensure that all spending is aligned with the company's financial objectives Build and maintain relationships with key stakeholders, including vendors, partners, and industry influencers Track and report on key performance metrics to evaluate the effectiveness of brand and merchandising initiatives Work closely with and report to Brand & Merchandising Manager as well as cross-functional teams including marketing, product development, and sales to ensure the brand message is effectively communicated to customers through all channels
Responsible for monitoring and preparing the Onepay transaction statements within the SLA and for accuracy and maintaining daily reports for the HOD Transaction monitoring provides Anti Money Laundering (AML) subject matter knowledge to investigations/operational staff to help them understand AML requirements as they relate to their function Monitor and handle daily transactions that; are received from the System Monitor, review and investigate transactions Prepare transaction statements in accordance with the service parameters, and SOP and in a timely manner Communicate with the team for updated guidelines and internal teams as well if required Immediately inform the appropriate supervisor of any irregular issues or transactions Escalate to management for any challenges that will have an impact on daily operation Know the task scope and meet by ensuring quality compliance
We're looking for 𝗛𝗲𝗮𝗱 𝗼𝗳 𝗚𝗿𝗼𝘄𝘁𝗵 𝗮𝗻𝗱 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 to lead marketing function and growth initiatives by identifying innovative opportunities, crafting compelling value propositions, and implementing strategies that drive rapid and sustainable user acquisition. He/she with proven experience in a senior marketing role within the fintech sector showcasing substantial growth achievements, in particular those working in high-growth startup companies, showcasing a successful track record of contributing to rapid expansion. In-depth knowledge of user acquisition, growth hacking, and retention strategies is a must. Job Description: Develop and implement comprehensive marketing strategies to enhance customer acquisition, retention, and brand visibility Conceptualize innovative and impactful marketing campaigns that resonate with the target audience and drive measurable outcomes Transform marketing ideas into actionable plans, outlining goals, timelines, budgets, and resource needs Oversee the execution of marketing plans, ensuring timely and budget-compliant delivery Manage digital marketing initiatives, encompassing SEO, SEM, social media, email marketing, and content marketing Collaborate with cross-functional teams to align marketing strategies with overall business goals Analyze market trends, customer insights, and competitor activities to identify growth prospects and propose actionable strategies Monitor and assess marketing campaign performance, utilizing data analysis to optimize strategies and foster continuous improvement Responsible for annual and quarterly marketing strategies and budget allocation Establish branding, product marketing, partnership and acquisition marketing plans Drive campaigns to achieve business targets, overseeing end-to-end execution Maintain consistent branding and communications across different regions and markets Work closely with internal and external parties Manage and develop a sizeable marketing team Effectively manage and utilise budget with ROI analysis
Integrate, configure, and develops for the Core Banking, mobile banking, Internet Banking and enterprise applications in the banking industry Collaborate within the team, working in pairs with related team members Run EOD/BOD activity Understand business requirements and communicating with business and IT vendors Understand Software integration and Testing TechniquesCheck the processes logs in LINUX Writing packages/ PL/SQL queries/ procedures/ functions to fetch the data from Core Banking system Database queries optimization will be an added advantage Perform system testing as per the business and IT requirements
Greet visitors and customers as the first person for customers who are walking through the door or calling via phone in bank branches Answer customer questions and provides general information on banking services and policies Handle queries and complaints via phone and general correspondence Transfer calls as necessary Oversee and maintain waiting area, keep it stocked with brochures, deposit slips, and withdrawal forms Perform administrative services for branch staffs as needed Learn about the bank’s products to explain customers inquires and assist in branch operations Perform other related duties as assigned by management
Responsible for Modern trade/Branded Merchant acquisition Responsible to create an easy, effective and smooth Partners journey, by leading, coaching and supporting different stakeholders with expertise of B2B concept area Manage and build strong business relationships with all the key merchant accounts under your portfolio Manage and oversee the profitability of your business by developing long-term and short-term sales goals, as well as channel strategies to achieve business objectives Lead the meeting the customer stream in the B2B sales and responsible for prioritizing development activities Design the partnership models for merchants Analyze the market trend and spot the market shift Develop and execute monthly/quarterly and yearly customer plans Development and retention of the Branded Merchant network timely and professionally Build and maintain relationship with managers, directors of key accounts Understand and follow the competitive market situation Maximize customer service and take any necessary action to maintain same including the satisfaction of any customer complaints Set up Standard Operating Procedures to service Key Account Business Work closely with the trade marketing teams to develop special in-store trade marketing activities Ensure complete synchronization between all support programs (ATL, BTL, trade, merchandising) Properly demonstrate the features and benefits of Company instrumentation to Merchants Responsible for regular reviews, updates and strategies sharing with internal team to best aligned with the overall project vision scope.
Prepare the CRE-change request form for existing system, CRN-change request form for new enhancements, URS-user requirement specifications document, and analyze the processes, and workflows Ensure that proposed solutions align with the organization's strategic goals and technological capabilities Communicate complex technical concepts to non-technical stakeholders in simple terms Maintain accurate and up-to-date project documentations throughout the project life-cycle Work closely with business and operational stakeholders to understand their requirements, objectives, and challenges Collaborate with functional, technical, and infra teams to deliver the solutions Collaborate with project manager to define project scope, objectives, and deliverables Provide User Training guides and provide training on business and operational teams to ensure sign off at each milestone as per project plan Assist project manager in project planning, estimation timeline, and resource allocation Assist project manager in monitoring the project progress and identify potential risks or deviations from the plan Assist project manager in ensuring that delivered solutions meet the specified requirements and are of high quality
AGD Bank Awards