Position Objective: The main objective of this position is to enhance employee engagement, well-being, and employer branding within the organization. By organizing events, celebrating inclusivity, providing rewards, and implementing EVP initiatives, this role will aim to create a positive work culture and retain the top talent. This role is to assist Rewards & HR Services Manager will on promoting mental and physical health activities to support employees' well-being. Through strategic planning of employer awards, internship programs, and job fairs, the specialist will contribute to enhancing the organization's reputation and ensuring a vibrant and engaging workplace. Roles and Responsibilities: A. Employee Engagement: 1. Organize and execute various events to foster a positive work culture and enhance team cohesion. 2. Champion inclusivity and diversity initiatives within the organization, ensuring all employees feel valued and respected. 3. Strategize and implement non-contractual rewards and benefits programs to recognize and incentivize employee contributions. 4. Co-lead Employee Value Proposition (EVP) initiatives to attract, retain, and engage top talent. B. Employee Well-being. 1. Develop and coordinate mental health activities on a monthly basis to promote well-being and resilience among employees. 2. Plan and facilitate physical health activities each month to support employee fitness and vitality. C. Employer Branding: 1. Strategically plan, participate in, and disseminate results of employer awards and surveys to enhance the organization's reputation as an employer of choice. D. Communication 1. Develop, draft and send out internal communications using various channels such as email, Microsoft Form and WhatsApp to ensure effective dissemination of information. 2. Ensure that internal communications are clear, consistent, and align with the company’s value and objectives.
Prepares experience studies and monthly valuation according to different reporting standards and guidelines (e.g. IFRS, EV and local statutory reporting standards). Develops and maintains analytics models including profitability and financial projection. Ensures effective controls on procedures and results. Conducts reinsurance-related operational activities and prepares reinsurance reports. Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.
Position Objective: Lead the strategic planning, planning and project management activities and cooperating closely internal and external stakeholders to help deliver PD’s strategic business goals. Roles and Responsibilities: Developing strategic priorities for PD, including long-term goals and short-term objectives that align with the company’s goals. Monitoring and measuring the teams’ performance against set targets. Participating in meetings with external stakeholders, partners, etc. Reviewing and analyzing data to identify areas of opportunity for improvement. Conducting research to identify new opportunities for growth in existing channels or for development of new channels. Preparing reports detailing progress towards goals, identifying issues and challenges, and recommending solutions
Position Objective: Develops and implements overall corporate sales strategies and plans to strengthen the new sales growth in line with department goals and strategy. Roles and Responsibilities: Implementing and developing corporate sales strategies to meet company’s target Identifying new business opportunities for new corporate sales acquisition Performing upselling and cross-selling activities Analysing market trends and competition to identify opportunities for growth Addressing clients’ needs and concerns in timely manner Overseeing the sales pipeline to ensure accurate forecasting Building and maintaining strong relationships with key corporate clients Processing corporate insurance applications, policy changes, and renewal process accurately and efficiently in timely manner Assisting clients with all corporate insurance products inquiries via different channels Administering and handling corporate clients’ claims including documentation, investigation, and resolution by coordinating with relevant stakeholders Maintaing accurate records of interactions, transactions, and policy information of corporate clients Working closely with internal/external stakeholders to improve sales and drive performance Analyze the voice of clients and follow-up/raise to the concerned stakeholders for better customer experience
Position Objective: Managing and coordinating various activities within the agency to ensure smooth operations. Assists department heads/supervisor in maintaining a smooth, effective, and efficient daily operations of Agency and liaise with other functions for implementation of initiatives and projects. Provides all-round and comprehensive operational support to agents. Roles and Responsibilities: Agency Management (70%) • Managing and coordinating various activities within the agency to ensure smooth operations such as team movement, MOC and Promotion. • Identifying areas for efficiency and effectiveness improvements in operational processes. • Development and implementation of SOPs for the agency's operations. • Identifying and mitigating risks that could impact the agency's operations. • Assists department supervisor in identifying and providing all-round and comprehensive support and services for agents related to agents’ rewards, recognition and incentive. • Facilitating effective communication within the agency and with external stakeholders to ensure alignment and clarity on goals and priorities. • Liaise with the department supervisor and various staff to ensure effective • Attend cross-departmental meetings, working groups and briefings that are related to agency business. • Participates in a range of activities related to agent services and to comply with the AIA guidelines; (e.g social media marketing and compliance) • Handles and processes agent’ requests and enquiries effectively and efficiently; and to ensure timely delivery of services by meeting departmental benchmarks • Prepares regular tracker/reports on agency activities to department head for review Other responsibilities (30%) • Performs other responsibilities and duties periodically assigned by supervisors in order to meet operational and / or other requirements • Manage other projects initiated by AIA Group that are part of Agency Operations such as Digitalization
Roles and Responsibilities: The incumbent is responsible to work closely with the end users and salesforce across all functional divisions/department and channel to ensure the objective and the role and responsibilities are carried out effectively and efficiency throughout the employment Set up strategies and overall policies related to new business processing, Claims ,underwriting , standard and guideline to ensure the workforce is diversify enough to support the ever increasing volume by at least meeting the agreed KPIs set for the department all time. Setup Panel Doctors to support the business all around Myanmar. Work closely with Panel doctor, Distribution department on quality of submission and areas to be improved based on respective team Set up underwriting and Claims standard by working closely with Re insurer and Group UW Setup and facility the Claim Committee Spreadhead both the NB Claims and UW functions and develop medical underwriters and claim assessor. Lead and manage though subordinate team leads/member to support the business goals. Influence positive leadership including performance management, coaching and mentoring the team member within and across department. Quality delivery of efficiency and productivity gains through people, processes, automation, best practices and making sure the customers, the regulators and the stakeholders interests are being taken care all time
Position Objective: As the Senior Analyst – Agency Strategy, Planning and Governance, he/she will play a pivotal role in data-driven decision-making within AIA Myanmar Agency Distribution team. You will work closely with the Agency Strategy, Planning and Governance team and other cross-functional teams to extract actionable insights and make informed business decisions, optimize operations, and enhance customer experience. Roles and Responsibilities: Agency Governance: Establish and enforce Agency governance policies and standards to maintain quality, security, and compliance with company’s standards. Maintain integral day to day operations related, but not limited to, Agency Commissions, Budget, Bonuses and Financials Identify potential risks, prepare and execute mitigation plans, risk assessments and Standard Operating Procedures (SOPs) for Agency Governance Liaise with Company and Group Finance, Compliance, Risk and related departments to enforce and regulate Agency Governance Standards Conduct regular checks, validations and auditing to ensure adherence of Agency Governance Standards Responsible for calculation, validation and implementation of agent commissions, bonuses and compensation related payables and receivables Data Validation: Validate the accuracy of agency related reports and campaign leaderboards, to ensure that all data entries are accurate, consistent and are based on valid criteria and calculations. Review and cross-check report figures against the source data to identify inconsistencies. Maintain clear and comprehensive documentation of the validation process and ensure that agency data aligns with the company’s data governance standards. Reporting & Presentation: Develop and maintain comprehensive, data-driven reports and dashboards using tools like Power BI to track key performance indicators (KPIs) and provide regular updates to management team. Prepare executive-level reports and presentations in PowerPoint to effectively communicate insights, findings and recommendations to management team and key stakeholders. Project Management: Lead projects related to Agency data analytics, reporting, strategy and planning, ensuring they are completed within scope, on time, and within budget. Utilize project management tools and techniques. Planning, support and execution of Standard Operating Procedures (SOPs) for Agency Strategy, Planning and Governance related projects and initiatives Data and Financial Analysis: Perform cleaning, modeling, and analysis on agency-related datasets to identify trends, patterns, and insights that can guide strategic decisions for agency distribution team. Create predictive and prescriptive models using Excel to support agency strategic initiatives. Data Visualization: Develop and maintain visually appealing data visualizations in Excel or Power BI, making complex data easily understandable to non-technical stakeholders. Automation: Streamline data collection, analysis and reporting processes through Excel macros and Power BI to reducing manual efforts and increasing efficiency. Strategy and Planning Support: Collaborate with the strategy and planning team to provide financial insights and data-driven recommendations that support the development and execution of agency-wide strategies. Assist in the preparation of financial forecasts and long-term financial planning to ensure alignment with strategic goals. Contribute to the identification of opportunities for process improvement and efficiency in data and analytics operations to enhance strategic decision-making. Support on ad hoc projects and reports related to Agency Strategy and Planning
Position Objective: The role of Analyst at New Business/Underwriting department in AIA Myanmar with the scope to support & assist in administration and handling various assignments/tasks to support operational efficiency. Roles and Responsibilities: Assist and handle Coporate Solution operation process through different stages (i.e. submission stage to minor alterations) within timeline Conduct all premium payment and medical reimbursements/refund for CS are proccess accurately in timely manners Assist in UAT testing for New Business system enhancement when necessary Respond to all cross-functional team inquiries related to NB and CS policy within timeline Perform the Daily Dow Jones screening and uploading for CS groups within timeline Sending SMS to the Policy holder and agent with New business related including premium refund and reimbursement within timeline Handling/Managing related daily calls for New Business Function Resolve disputed financial/payment transactions Manage & perform the compliance screening at a monthly, quarterly and annual basis Allocate CRM open cases to the respective case owner and close the own cases within timeline Assist and contribute in enhancing operation efficiency with tasks/projects/campaigns Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements
Coordinating with hiring managers to identify staffing needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Evaluating applications and screening candidates via calls or emails, as well as facilitating pre-interview assessments. Sourcing potential candidates through various channels (e.g. social platforms and professional networks) Plan interview and selection procedures, Assess candidate information, including resumes and contact details, using our Applicant Tracking System Lead employer branding initiatives whereas working with local and global vendors as needee Organize and attend job fairs and recruitment events Foster long-term relationships with past applicants and potential candidates Researching talent acquisition trends to improve the process