1. Service Engineer (S.E) Job Location - YGN, MDY, Bilin, Hpakant...... Job Description: - To lead Operation field service team - To lead component major overhaul - To assist Operation Service Manager - Technical support to customer 2. Assistant Service Engineer ( A.S.E ) Job Location - YGN, MDY, Bilin, Hpakant...... Job Description: - To lead PM field service team - To assist component major/minor overhaul - To assist machine troubleshooting - To assist service engineer
Proactive and increase Part & Service sale activities Provide excellent recommended P&S activities together with quotation, and follow up proactively Support and provide technical information and P&S activities to customer, by cooperating with Technical support team and Part coordinator Maintain excellent relationship to active customers, and find inactive customers for P&S opportunities Support to monitor, manage and supervise parts inventory for P&S activities of respective branch office, under supervision of SPSSR Follow up and collection P&S sale credit, and minimize overdue volume Collect P&S market information, and report to SPSSR Support SPSSR proactively, to increase sales and maximize efficiency Report branch monthly P&S lost sales report to SPSSR, indicating actual reasons such as price, availability, payment term etc… Support SPSSR to provide customer needs & wants in a timely and effective manner, to ensure none of customer’s complaints should be remained as unresolved Visit customer’s job-site together with Service team and PSSR team, and report effective Customer Visits Report to SPSSR Procurement & Logistic to achieve P&S sale performance, under supervision of SPSSRreport and assist SPSSR whatever necessary