AYA Bank

To be recognized as the leading bank in Myanmar through pursuit of excellent and long term sustainable growth for the bank and its stakeholders.
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About AYA Bank

Employer Details

  • Type: Direct Employer
  • Industry: Banking/ Insurance/ Microfinance
  • No. Employees: 5001 to 10000


AYA Bank Head Office (Rowe),No. 416, Corner of Mahabandoola Road and Mahabandoola Garden Street,,ရန်ကုန်တိုင်း, Myanmar

Company vision and mission

To be recognized as the leading bank in Myanmar through pursuit of excellent and long term sustainable growth for the bank and its stakeholders.

ကၽြန္ေတာ္တို႔ ဘာေတြလုပ္သလဲ

AYA Bank is a leading private sector bank in Myanmar. The Bank was licensed by the Central Bank of Myanmar on 2 Jul, 2010 and reincorporated as a Public Company Limited on 30 Dec, 2022. The Bank is committed to the strategic roadmap of going public with higher level of transparency, financial rigor, stringent reporting deadlines and compliance requirements. This transaction from private to public intends to distribute ownership among general public shareholders in the future and allows them to reap the benefits of a business's success by delivering strong returns.

Headquartered in Yangon, AYA Bank is serving individuals, small and middle market businesses, large corporations, and government sector with extensive branch network across the country. Our comprehensive network does not end local, and we are connected to the wider Asia region and global.

AYA Bank is the country's one of the largest banks with almost (3) million customer and (262) branches. Our large and loyal customer base has been one of the key drivers of our success, allowing us for rapid growth over the years. The bank focus on deepening relationships with customers, providing best-in-class customer serivce, and leveraging technology as the enabler to rapidly expand the customer base.

သင္ဘာလို႔ ကၽြန္ေတာ္တို႔နဲ႔ ပူးေပါင္းသင့္တာလဲ

We value our people. We nurture, develop and respect our talents, celebrate their success together, and are respected for our highly professional approach. We take bold steps to invest in the trainings and development of workforce to become "future-ready" as the financial industry evolves.

AYA bank also believes that a career is made up of many things - ranging from professional growth to supporting a family. We are committed to turning employees' dreams into realityl believing the elements of "Rewards and Recognition" for the desired behaviours displayed by our people is a good culture to be built.

Our workplace and culture

Here at AYA Bank, you will find every opportunity to build a meaningful career and working toward a better shared future. With an inclusive culture, excellent learning and development, and a reward package that lets our talents set their priorities, there are plenty of reasons this is a great place to work.

While maintaining priority of products and services which are beneficial and convenient for our customers, AYA Bank remains vigilant and focused on supporting internal customers, "Our Employee". We use our creativity and take actions to make a positive difference to the world and our employees. We fully understand the different requirements of diverse people and develop various financial benefits to accommodate their needs.

For more information; please visit our official site

Than Hlaing

Head of IT Enterprise

Six years ago, I visited to a job gair in Singapore while I was working in a Singapore IT Firm. As soon as I met with AYA Bank Team, I decided to join AYA mainly because of Chairman U Zaw Zaw, for his good reputation and being an inspirational leader with his contribution towards the community. When I got start working with AYA IT Team in Yangon, I realised that I did a right choice of choosing AYA as being my employer. The working environment is being positive and colleagues are well collaborative, kind and helpful. If someone would ever ask me whether I would recommend to work with AYA, my answer would be definite YES.

Ye Aung

Head of Corporate Domestic Banking

He embarked on his banking career with an entry-level position in AYA Bank in 2012. Together with his strong devotion to duty, extensive upskilling and development programs prepared him for the next step in his career journey. "Since becoming part of AYA Bank, I have been promoted to team leader role at the Business Unit Department. I've received a huge amount of support and training from the business, and I am really enjoying the new challenge. I continue to learn something new every day as the role and business evolve." In his current role as Head of Corporate Domestic Banking, he is responsible for managing local corporate businesses that involves commercial growth in terms customer base and income for the Corporate Targets.

Khine Swe Thaw @ Pon't

Head of OD & Talent Management

She started her career at AYA Bank as Trainer and Learning Program Manager in 2015. Specializing in employee development and performance management, she believes in the power of investing to help individuals in creating a better tomorrow. "I have felt highly-valued and have been invested in developing my skills and reach my career goals. I have always been proud to be part of AYA Bank and see the business growing together with enriched operation and support; whilst still keeping the personal touch among teams." Currently, she is Head of Organization Development & Talent Management and taking responsibilities relentlessly with her rich background knowledge, experiences in both Human Resource Management and Organizational Developmen fields

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

All AYA Bank Jobs
Responsibility of driving retails sales and also achieving the sales target for the assigned bank branches Support the HOB on sales effort, in terms of generating benefit illustrations, accompanying on client calls if required Consolidate the weekly report (including sales) from branches and report the HOB/DyHOB Walk-in customers are key customer of the Business Manager and has to engage an open and trusting relationship with the Branch Managers/officers/staff Engage and support the employees of the bank branches in regular discussions to transfer knowledge about insurance, product offerings Understand branch issues/ concerns about selling insurance and provide the solution Maintain policy renewal customer as a new customerDevelop the procedure for sales & branch development Prepare daily, weekly, monthly report for Bancassurance branches Tracking and monitoring sales figures and report to HOB and DyHOB for a necessary action plan
Identification, review and reporting on key controls, policies and procedures related to the management of operational risks Collect market information as well as potential fraud data that may be encountered by the Bank Analyze the data collected and advice the superiors on risk mitigation techniques Work closely with business units to understand risk management and related operational risk issues Perform risk assessments and gap analyses over operational risks Develop and implement operational risk policies and procedures, with a focus on operational risk identification testing, scenario design, and operational risk measurement Any other duties or projects assigned by line manager.
Work across and partner with the HODs to develop and implement effective HR related policies and practices that will support the strategic growth of the Bank. Be able to partner and educate the employees on Performance Management, Employee Development Goals and KPIs in line with the Bank’s strategy and goals. Support the Management, HODs and the People Manager on HR-related issues in line with labour and statutory laws as well as the Bank’s policies and guidelines. Be able to support in the continuous development of HR initiatives and programs like recruitment, retention, coms & bens, and Learning & Development, etc. Be a champion for and accelerate Bank’s Values and Culture in which the employees across the Bank feel engaged, inspired and involved to deliver top business results. To support to the Functional Leaders and to add value to overall business objectives, providing HR solutions, resolving personnel grievances, retaining a talented workforce, and ensuring compliance with regulations.
Managing day-to-day operational tasks of Trade Finance Products including but not limited to Documentary Credit, Documentary Collection, Banker’s Guarantee, Standby Letter of Credit, Trade Financing Disbursement, and International Trade Settlement. Monitoring the settlement of outstanding export declaration and import declaration amounts in CBM ERS system Ensuring all processes adhere to internal Bank Policies and Procedures, internal Compliance Requirements, external Rules and Regulations, and International Guidelines and Practices. Ensuring accurate and timely transaction reporting for all Trade Finance Products on daily, weekly, and monthly basis. Monitoring reconciliations on all General Ledgers entries against transaction reports on daily basis. Ensuring accurate preparation of notices and schedules as well as timely follow up and reminders to customers of upcoming settlement events. Assessing and mitigating risks associated with trade finance transactions, including credit risk, compliance risk, and operational risk. Ensuring that all trade finance operations comply with international trade regulations, sanctions, and anti-money laundering (AML) guidelines. Overseeing overall trade finance operational processes, staff efficiency, and providing recommendations for process improvements and controls. Attending to customers’ queries, explaining products and processes to customers, and solving customers’ problem relating to Trade Finance Products. Supervise, Coach and Train all staff in Trade Finance Operations. Any other duties or projects as may be assigned by the Management.
Data Ingestion and Integration: You will need to ingest data from various sources such as databases, files, APIs, and streaming platforms into Azure. You will use Azure Data Factory to orchestrate the extraction, transformation, and loading (ETL) of data from an on-premises SQL Server database to Azure Synapse Analytics or Azure SQL Database or Azure Blob Storage. Data Transformation and Processing: You will perform data transformation and processing jobs to prepare the data for analysis and reporting. Azure Synapse Analytics will be used for large-scale data transformations using Synapse Pipeline and Spark. Data Storage and Management: You will use Azure SQL Database, Azure Synapse Analytics and Azure Blob Storage for data storage. You will be responsible for the optimization of the data size in those storages. Data Warehousing: You will be creating table, Stored procedures, functions etc. in Azure Synapse Analytics by using data warehousing methodologies that offers scalable and distributed analytics capabilities for handling large datasets. Data Modeling and Analysis: You will work together with data analysts, data scientist, and other business users to design and implement data models and data marts for analytical workloads to support interactive data analysis. Data Governance and Security: You will perform data governance and security practices by setting up data access controls, implement encryption, monitor data quality, and establish data retention policies. DevOps and Automation: You will perform automating data pipelines, monitoring data processes, and managing deployments by using Azure DevOps, Azure Monitor, and Azure Automation to achieve continuous integration and delivery.
Plan and establish distributor engagement for Merchant, Agent Network development of AYA Pay Wallet. Set-up the overall acquisition plan growth targets to team and monitor the progress. Maintain relationships to ensure continuous growth and sales targets are achieved Promote the digital solutions and other financial products to agents as per their business needs Generate, maintain, and increase business opportunities with existing agent and merchant networks Lead, manage and build the performance-driven sales team Daily tracking of the sales team’s performance and productivity with immediate actions as required Manage retail and sales activities to maximize margins and achieve revenue targets and goals within the assigned territory Coordinate in conjunction with Customer Experience and Brand Development team for the merchandising and promotion activities of AYA Pay Wallet; including any new features that AYA Pay may offer the market Assist with the development of technical solutions to activate new functions and features that helps AYA Pay to keep its competitiveness within the mobile financial service industry Coordinate required sales and product training to sales team Manage and Coordinate the Risk functions for the agent/merchants’ and potential Internal fraud issues Keep up-to-date market situation and agent/merchant feedback for management team. Oversee the cost effectiveness for overall sales operation and take ownership for the budget.
To deliver good customer service to customers To ensure customers understand AYA Bank's product and services in details To complete KYC's information (Know Your Customer) To assist customers for their cash withdrawal and deposit according to the banking operating procedures To help Branch Manager for the daily closing process To function the branch administrative and necessary HR processes To comply with banking policy, operation and procedures as instructed by Head office or Central bank of Myanmar
Developing and maintaining all our main projects (AYA Pay and Mobile X). Ensuring optimal performance of the central database and responsiveness to front-end requests. Collaborating with designers on the integration of design elements. Designing customer-facing UI and back-end services for various business processes. Developing high-performance applications by writing testable, reusable, and efficient code. Implementing effective security protocols, data protection measures, and storage solutions. Running diagnostic tests, repairing defects, and providing technical support. Documenting application processes, including database schemas, as well as preparing reports. Recommending and implementing improvements to processes and technologies.
To develop and execute a strategic roadmap for transforming credit lending processes in alignment with organizational goals. To identify inefficiencies and streamline credit lending processes to enhance operational efficiency and customer experience. To implement innovative technologies and automation tools to improve credit lending operations. To utilize data analysis to identify trends, monitor KPIs, and make informed decisions for optimizing lending practices. To ensure compliance with regulations and manage potential risks associated with lending operations. To lead change initiatives, including training, communication, and addressing stakeholder concerns. To work with departments like Underwriting, Collection, Monitoring & Admin, Business Sales, and IT to integrate new processes seamlessly. To simplify application processes and improve communication to enhance overall customer experience. To lead and oversee credit lending transformation projects from initiation to successful completion. To keep stakeholders informed about progress, results, and strategic updates related to transformation efforts. To stay informed about industry trends, competition, and emerging technologies to inform transformation strategies. To provide training to staff on new processes and technologies to ensure successful implementation. To drive innovation by fostering a culture of continuous improvement and exploring new approaches to lending practices. To identify opportunities to enhance operational efficiency, reduce costs, and optimize resource allocation.
AYA Bank Awards