1. Support the Sales Channel/Brand Manager with data and statistics, payments and other projects 2. Support the Sales Department with customer administration 3. Process orders 4. Check data accuracy in orders and invoices 5. Contact customers to obtain missing information or answer queries 6. Assist with the follow up of invoices and management of receipt of payments from customers 7. Liaise with the Warehouse Department and Logistics Department to ensure timely deliveries 8. Maintain and update sales and customer records 9. Develop monthly sales reports 10. Communicate important feedback from customers internally 11. Ensure sales targets are met and report any deviations 12. Stay up-to-date with product knowledge, features, promotions, fees, incentives, margins, etc., 13. Communicate and cooperate effectively with relevant departments in the organization 14. Perform other related duties and required of the Sales Department 15. Follow instructions from and report to the Sales Channel/Brand Manager
Support overseeing and managing various aspects of a company's sales operations to ensure both short-term and long-term efficiency, productivity, and compliance Streamline and maintain business processes, documents, workflows, and procedures to improve efficiency, reduce costs, and ensure business standards Assist with identifying bottlenecks and implementing measures to optimize sales operations, enhance productivity, and drive continuous improvement Build and maintain the company’s customer database Collect, analyze, clean, monitor, and report sales related data to improves process effectiveness and efficiency Work closely with different departments, to ensure smooth coordination and alignment of sales operational activities Foster collaboration and communication among teams to achieve common company goals Lead or contribute to projects aimed at improving sales operational efficiency, implementing new systems or processes, and driving organizational change Develop project plans, allocate resources, track progress, and ensure timely completion of deliverables Assist with implementing technology solutions to improve sales operational efficiency and effectiveness Stay updated with emerging trends and best practices in sales operations management, and leverage technology tools to streamline processes Perform other related duties and required of the General Management Department Follow instructions from and report to Business Manager
1.Support the Sale Manager with the prepare of monthly sales forecasts and annual sales forecasts for all Sales Channel-related products 2. Achieve set sales targets by volume, SKU and customer account 3. Monitor assign sales data and activities from Sales Channel Team daily; includes sales, stock balance, customer information, customer feedback, issues and concerns 4. Monitor all Sales Channel-related product inventory weekly 5. Assist the Sale Manager for prepare purchase orders for all Sale Channel-related products and request approval from Director of Sales & Marketing 6. Oversee and manage Sale Channel’s daily operations 7. Effectively oversee and manage Sales Channel’s sale process daily and delegate and take necessary actions as required; develop target list of new customers and front line relationship with key customer accounts 8. Communicate effectively and efficiently with both principals and customers 9. Receive product knowledge from principals and sequentially provide product knowledge trainings to the remainder of the Sale Team and customers as required 10. Monitor and manage Sale Channel’s sales invoices, accounts receivable and sales transactions 11. Hold weekly meetings with Sale Channel Team and/or Brand Managers to address concerns and issues 12. Survey and compile competitor information, current market situation and future trends and insights 13. Attend events when required 14. Communicate and cooperate effectively with relevant departments in the organization 15. Perform other related duties and required of the Sales Department 16. Report to Director of Sales & Marketing regarding Sale Channel Team’s sales data and activities weekly; includes sales, stock balance, customer information, customer feedback, issues and concerns
Strong confidence in dealing with customers Detailed Knowledge of sales activities Provide customers with quotations Offering a price and negotiating around it Negotiate the terms of an agreement and close sales Build strong, long-lasting customer relationships by partnering with them and understanding their needs To work under pressure and meet targets To visit potential customers for new business Collaboration with Sales Team
Welcome visitors by greeting them, in person or on the telephone, and answering or referring inquiries Direct visitors by maintaining employee and department directories Maintain security by following procedures, monitoring logbook and issuing visitor badges Maintain telecommunication system by following the organization’s instructions for house phone and console operation Maintain safe and clean reception area by complying with procedures, rules and regulations Maintains continuity among work teams by documenting and communicating actions,irregularities, and continuing needs Contributes to team effort by accomplishing related results as needed Perform other related duties and required of the Administrative Department Report accidents and emergencies to Administrative Manager and/or General Managers Follow instructions from and report to Administrative Manager and/or General Managers
• Focus on developing the brand’s financial performance, image and positioning compared to competitors • Prepare monthly sales forecasts and annual sales forecasts for all brand-related products • Prepare purchase orders for all brand-related products and request approval from Directors of Sales & Marketing • Set monthly, quarterly and yearly sales targets for all brand-related products with Directors of Sales & Marketing • Collaborate with Channel Sales Managers to set all-brand related products’ sales targets by volume, SKU and customer account across all sales channels • Prepare and present monthly reports to the principals; includes sales data, salesmen performance, outlet performance, issues, feasible solutions and deep analysis and evaluation of sales performance • Collaborate with Marketing team to set marketing budgets for all brand-related products • Monitor all channels’ sales data activities daily and provide feedback to Channel Sales Managers; sales data and activities include sales, stock balance, customer information, customer feedback, issues and concerns • Monitor all brand-related product inventory weekly • Communicate effectively and efficiently with both principals and customers • Receive product knowledge from principals and sequentially provide product knowledge training to the remainder of the sales channels and customers as required • Hold quarterly meetings with Products Sales Team to evaluate sales performance and present monthly sales review with issues and possible solutions included • Verify and approve Products Sales Team’s and other related expenses and determine profit and loss margins • Monitor and manage marketing and branding activities for all brand-related products • Survey and compile competitor information, current market situation and future trends and insights • Attend events when required • Communicate and cooperate effectively with relevant departments in the Company • Perform other related duties and required of the Sales Department • Follow instructions from and report to the Directors of Sales & Marketing
Handling the Attendance of all the employees in office (Absent, Leave application, etc) Responsible for Finger Print downloading, checking, and reporting to HR Manager weekly. To take responsibility of the attendance summary report and send it to HR Manager monthly. To check & calculate overtime calculation process and reporting OT Summary Report to HR Manager monthly. To arrange & prepare the documentation for SSB clinic and SSB office (coordination with government office). Other duties depend on the company’s requirement and management instruction.