IT Infrastructure Management: Oversee and maintain the company’s IT systems, including networks, servers, hardware, and software. Cybersecurity & Data Protection: Implement and manage security policies, firewalls, and backup systems to protect company data. System Administration: Ensure the smooth operation of Windows/Linux servers, databases, and cloud-based solutions. Technical Support & Troubleshooting: Provide IT support to employees, resolve technical issues, and maintain system efficiency. IT Strategy & Planning: Develop IT policies and long-term plans to enhance business operations. Project Management: Lead IT projects, such as system upgrades, software implementation, and infrastructure expansion. Vendor & Budget Management: Manage IT budgets, negotiate with vendors, and procure IT equipment and services. Compliance & Risk Management: Ensure IT operations comply with industry standards and security regulations. Team Leadership & Training: Supervise IT staff, provide training, and enhance team productivity.
Audit Planning and Execution •Develop a comprehensive, risk-based annual audit plan for the MFI, including branch audits, operational audits, and IT audits, in consultation with the Head of Internal Audit and the Audit Committee. •Manage and lead the execution of audit engagements from planning to reporting, ensuring adherence to professional standards and established timelines. •Conduct in-depth reviews of financial statements, accounting records, and operating procedures to detect irregularities, fraud, and illegal acts. •Evaluate the design and operating effectiveness of internal controls over financial reporting, compliance, and operational processes, with a specific focus on microfinance activities such as loan origination, disbursement, collection, and client data management. Risk Management and Control Assessment •Identify and assess significant operational, financial, and compliance risks facing the MFI, particularly those unique to the microfinance environment (e.g., credit risk in group lending, branch security, mobile banking risks). •Provide objective assurance on the management of risk throughout the organization. •Recommend practical and cost-effective improvements to strengthen internal controls, enhance operational efficiency, and mitigate identified risks. Reporting and Communication •Prepare clear, concise, and well-supported audit reports detailing findings, risks, and recommendations for management and the Audit Committee. •Present audit results to senior management and the Audit Committee, facilitating constructive dialogue on control weaknesses and action plans. •Follow up on the timely implementation of agreed-upon audit recommendations and report on the status of outstanding issues. Compliance and Regulatory Adherence •Ensure the MFI's operations comply with all applicable external legislation, central bank regulations, and microfinance-specific regulatory policies. •Stay abreast of changes in the regulatory landscape, industry best practices, and emerging risks relevant to the microfinance sector. Team Leadership and Development •Supervise, mentor, and train the internal audit team, fostering a culture of continuous improvement, professionalism, and ethical conduct. •Manage the performance of direct reports, including setting goals, conducting reviews, and providing coaching.