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Dai-ichi Life Insurance Myanmar Ltd.

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Vision To be the first-choice life insurance company through protecting and improving the well-being of the Myanmar community. Mission "By your side, for life" Since our founding in 1902, the Dai-ichi Life Group always puts our customers first. This philosophy guides us as we move forward. We contribute to local communities by providing peace of mind through life insurance and related services. As part of the Group, we continue to stand by the side of our customers and their loved ones, for life.
About Dai-ichi Life Insurance Myanmar Ltd.

Employer Details

  • Type: Direct Employer
  • Industry: Banking/ Insurance/ Microfinance
  • No. Employees: More than 20000

Address

221, Level 20, Sule Square Office Tower,ရန်ကုန်တိုင်း, Myanmar

Company vision and mission

Vision
To be the first-choice life insurance company through protecting and improving the well-being of the Myanmar community.

Mission
"By your side, for life"
Since our founding in 1902, the Dai-ichi Life Group always puts our customers first.
This philosophy guides us as we move forward. We contribute to local communities by providing peace of mind through life insurance and related services.
As part of the Group, we continue to stand by the side of our customers and their loved ones, for life.

ကၽြန္ေတာ္တို႔ ဘာေတြလုပ္သလဲ

Dai-ichi Life Insurance Myanmar is part of the Dai-ichi Life Group, a leading life insurance group from Japan. For over 121 years, the Group has been offering long-term financial protection and life insurance services to customers and their families across 10 countries.
In 2019, Dai-ichi Life Insurance Myanmar obtained the official operation license to bring our world class life insurance service to deliver the people of Myanmar. “Customer First” philosophy guides our business here in Myanmar-together with our local and international talents, we aim to carry out Dai-ichi Life's 121 years of service quality to create a meaningful impact to the local community.
With the guidance of our Local CEO, Dai-ichi Life Insurance Myanmar is committed to raise the quality of life by passing on peace of mind through providing life insurance services under the Group mission of “By your side, for life” and contributing to the local community.

သင္ဘာလို႔ ကၽြန္ေတာ္တို႔နဲ႔ ပူးေပါင္းသင့္တာလဲ

At Dai-ichi Life Insurance Myanmar, guided by our "People First" Philosophy, we are committed to serving “people”. If you share the same belief as us, join us today for a rewarding career.

Our workplace and culture

We center our culture and approach around understanding people and meeting their needs. In our company, we give you the tools you need to succeed and become the best version of yourself.

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

All Dai-ichi Life Insurance Myanmar Ltd. Jobs
Lead the team to meet sales objectives, improve productivity, increase revenues and maximize profitability within the given territory. Maintains regular contact and communication with his/her bank’s counterpart - the Head of Regional In-Charge (HRIC), Regional In-Charge (RIC), Branch Managers (BM) and other key bank officers and employees thereby promoting a close and trusting relationship with the bank partner at all times. Conducts regular meetings with Regional In-Charge (RIC) for business review and agrees on action plans. Motivates, trains and coach a team of Bancassurance Sales Managers (BSM), Associate Sales Managers (ASM), Bancassurance Sales Supervisors (BSS) and Financial Advisors (FA), whose major responsibility are managing sales of bancassurance product to Bank customers, to ensure that Key Result Areas (KRAs) are met or exceeded. Does monthly skills audit on BSM, ASM and BSSs and FAs under his/her charge Conducts regular review, closely monitors performance and agrees on action plans of assigned BSMs, ASMs and BSSs. Motivate, Train and Coach BSMs, ASMs, BSSs, and FAs as necessary to produce excellent results and suggests appropriate incentive programs. Ensures that Leads Management system is completed daily and reviews leads and activities and does regular review with FAs Projects activities and business results accurately for business planning Plans and recommends tactical programs and activities for his/her team and executes it effectively Create & conduct events for promotion product, Customer Gathering and bank staff events Assists Training Department in identifying the training needs of his/her territory and in conducting trainings as may be necessary. Conducts training programs as required to his/her team and bank staff Disciplines staff in matters that relate to compliance, code of conduct and market conduct Prepares consolidated territory reports as required by management. Schedules regular meetings with and addresses issues of Branch Officers in the absence of the BSM, ASM or BSS. Develops sales strategies to improve productivity and sales conversion. Assures delivery of quality service at all client contact points including complaints. Maintains market awareness on competitor activities, industrial trends, and new concepts. Have an in-depth knowledge of business products and value proposition. Report on successes and areas needing improvements. Additional duties as assigned.
Coordinate for improving customers experience for the customers related events, campaigns and enhancing positive customers journey through effective communications. Follow up with cross functional teams to create memorable and engaging customer experience during the events and during campaign periods. Reporting on promotion campaigns metrics and results to Communication Manager Track the data required to review all communication touch points throughout customer journey. Preparing and implementing effective communication for complaints and resolutions. Communicate with potential partners for collaborating on customer loyalty programs. Report on the effectiveness of the loyalty program and plan for participation enhancement. Assist in all communication improvement intervention ensuring customer care when needed.
Conduct research on government policies, regulations, and industry trends related to the insurance sector in Myanmar. Analyze this information to provide insights for decision-making. Manage the application process for licenses, permits, and approvals from government authorities. Ensure timely reporting of required items to regulators. Maintain strong relationships with key stakeholders, industry influencers, and government authorities. Seek effective support and advice when needed. Draft and write high quality reports and presentations, as required. Communicate important updates and information to stakeholders as required. Assist in handling regulatory matters to ensure smooth internal processes. Take on additional duties as assigned.
This position will be responsible for Conduct effective training programs Design and develop training curriculum and courses as required Utilize and support various forms of training approaches including traditional classroom and e-learning Facilitate training classes and provide necessary support Provide feedback on training materials for update/revision Work with internal teams and external stakeholders to ensure consistency of procedures and Perform duties other than those set out above depending on the circumstances as required.
This position will be responsible for the achievement of Prompt and Fair Claims Philosophy and Underwriting according to Dai-ichi Life policies and policy provisions. Underwriting for Policies after Issued changes, such as Travelling Abroad, Reinstatements and Group Business new entrants/renewal cases. Claims assessments for all products sold by Dai-ichi Life and daily communication/reporting with Third Party Administrator for Health insurance claims. Fully understand the customer’s requirements and align with respective Operations and Distribution teams for Underwriting, Reinstatements and Claims requests. Ensure timely response and satisfactory resolution of matters requiring the support, particularly from Operations, Distributions, Hospitals for Policy Servicing and Claims function. Continually improve the customer experience by gathering feedback from partner(s) and customers and gauge their satisfaction level. Strive for ‘Omotenashi’ service standards. Understand the company’s policy provisions & products and be able to explain to customers. Perform UAT testing for new products, functions and system bugs. Conduct AML checks and when the result is positive, report to Manager for further process. Have a mindset of Kaizen - continuous improvement and willing to sit for exams such as LOMA, ALU, ICA, etc. Additional duties as may be assigned from time to time.
Liaising and coordinating between various functions to acquire information for monthly reports, analysis and updates on financial performance and market information. Organizing and monitoring Business Plans, KPIs and actual results. Updating and checking of regular reports with information gathered from all internal stakeholders. Drafting and writing high quality reports and presentations as required. Checking and consolidating regular market updates from internal stakeholders and the web. Organizing and safekeeping of corporate planning materials and documents. Taking and distributing comprehensive minutes at meetings as required. Supporting cross functional projects as necessary. Additional duties as assigned.
The job holder will be responsible in providing underwriting assistance in Operations Team, particularly Underwriting Team. Report to Underwriting Senior Manager. To underwrite client cases based on medical and financial standpoints using findings on medical examination, and the risk assessment of cases referred to by New Business team from time to time. To check clients’ documents/medical records using medical knowledge and coordinate and communicate with related PICs and their departments and/or divisions of Dai-ichi Life Insurance Myanmar Ltd and outside Dai-ichi Life. To communicate related stakeholders (including customers, hospitals, co-workers, supervisors, and other stakeholders as required) via email, phone and other methods to inform matters related to underwriting decisions/actions/explanations on clients’ cases such as extra premium, postponement, declination, more requirement, more medical checkup, etc. To liaise with other departments and/or divisions of Dai-ichi Life Insurance Myanmar Ltd. To enquire and follow-up with panel hospitals on matters of new contracts and/or contract extensions, price changes, and cases with medical underwriting in conducting the various medical examinations and tests and the interpretation of certain medical reports. To consult the senior medical practitioners at panel hospitals if necessary. To help uphold DLMM’s firm commitment to professional excellence by applying medical science. To attend Underwriting Committee and Claims Committee meetings and any other meetings internally or externally which are held on a timely basis at DLMM office premises or other places, and present and report accordingly. To attend training provided by DLMM internally or by other 3rd parties externally, as required. To give presentation or training related to medical knowledge to other non-medical co-workers (e.g. salespersons, financial advisors, officers from other divisions/departments) To report the status and statistics of cases to underwriting manager and/or other supervisors on weekly or monthly basis. To participate in DLMM’s other DSR (Dai-ichi Social Responsibility) activities locally or abroad. To undertake additional assignments, as may be requested by DLMM from time to time.
Partner heavily with technology partners, including business analysts, infrastructure, and other developers, at all levels. Analyze and develop deep expertise of business processes, requirements, data, and technology products. Perform development on the required enhancements for the application as needed. Perform troubleshooting for any issues that may arise in any of the environments. Support production rollouts of the functionality on-site. Provide production support as needed. Additional duties as assigned.
This position will be responsible for supporting IT systems and related services for all the functional units of the company. Provide and serve as a single point of contact for all IT support requests from office staffs Educate staffs on procedures for resolving or preventing recurrence of technical problem Perform scheduled maintenance on computer systems to ensure efficient operations Manage inventory and assets list of IT hardware and software and assist in document processing for various IT services Liaise with vendors and other IT personnel for problem resolutions Participate actively in IT security and infrastructure projects Additional duties as assigned
Dai-ichi Life Insurance Myanmar Ltd. Awards