Design customized travel itineraries, including transportation, accommodation, sightseeing, and activities. Coordinate with hotels, airlines, transport companies, and local guides to ensure smooth tour arrangements. Inform clients about visa requirements, travel insurance, safety regulations, and cultural expectations. Handle customer reservations, deposits, invoicing, and maintain accurate booking records. Offer assistance to travelers throughout the tour and handle issues such as cancellations, changes, or emergencies. Market tour packages through social media, email, and client follow-up to increase bookings and ensure repeat business.
Maintain accurate daily financial transactions including sales, receipts, invoices, and payments for both travel and overseas employment departments.
Prepare and review monthly income statements, balance sheets, and cash flow reports to ensure proper financial tracking and performance evaluation. Monitor company budgets, control operational expenses, and provide cost-saving recommendations to management. Handle bank reconciliations, manage incoming/outgoing payments, and ensure timely settlements with airlines, suppliers, and overseas partners. Prepare and file tax returns, ensure compliance with local accounting standards, and assist with audits or financial inspections when required. Prepare & Sumit a detailed Daily Report to the Accountant Manager covering income, expenses, bank transactions and cash balances
Create engaging brochures, flyers, banners, and advertisements to promote the company’s tours and travel services. Design eye-catching visuals for social media posts, stories, and ads that reflect the company’s brand and attract engagement. Edit travel and tour images, and create visual storytelling designs for destinations, client experiences, and tour highlights. Edit promotional videos, client testimonials, and tour highlight reels; add motion graphics, transitions, and subtitles to enhance storytelling. Ensure brand consistency across all visual materials by using the company’s logos, fonts, and color palettes appropriately. Design banners, sliders, and other graphic elements for the company’s website and email newsletters to support marketing efforts. Work closely with the marketing, tour, and ticketing teams to develop creative content that meets campaign objectives and customer appeal. Others job related tasks as necessary
Develop and implement effective digital marketing campaigns across social media, Google Ads, and email to promote tour packages and company services. Create, post, and manage engaging content on Facebook, Instagram, TikTok, and other platforms to increase followers and brand awareness. Work with the graphics team to produce promotional materials such as posters, reels, and videos that attract customers. Update company website content regularly and optimize for search engines (SEO) to increase visibility and online inquiries. Monitor digital marketing metrics (engagement, reach, conversions) and prepare weekly or monthly reports to measure campaign success. Coordinate with the sales team to align marketing efforts with company goals and research market trends to identify new opportunities. Can write contents for social media posts.
Actively sell tours, packages, air tickets and services to clients & partners. Create and implement effective marketing campaigns to attract customers. Foster strong relationships with clients to ensure loyalty and repeat business. Analyze market trends and competitors to identify new opportunities. Manage online platforms to boost brand visibility and customer engagement. Attend trade shows, fairs, and events to expand the company’s reach. Monitor and report on sales targets, customer feedback, and campaign success. Can lead Marketing team & plan for development with team