Gather critical information from meetings with various stakeholders and generate effective and efficient reports. Assign tasks to development team for project tasks Serve as the liaison between clients and developers and management Effectively communicate project insights and plans to cross-functional team members and management. Monitor project progress by tracking activity; resolving problems; issuing progress reports; recommending actions Collaborate with development team and appropriate internal teams to ensure that the final product meets client’s requirements. Conduct Testing processes and write test cases. Prepare user manuals as necessary. Deliver finished projects to clients, conduct training sessions, assist in UAT period Provide feedback to the development process based on lessons learned from completed projects. Provide solutions to customers' issues redirected by customer support
Develop project plans, timelines, goals and budgets and identify resources needed Assign tasks to development team and project management team and oversee their performance Serve as the liaison between clients and developers and management Effectively communicate project insights and plans to cross-functional team members and management. Monitor project progress by tracking activity; resolving problems; issuing progress reports; recommending actions Identify potential risks and develop strategies to mitigate them. Deliver finished projects to clients, lead and organize UAT sessions and training Provide feedback to the development process based on lessons learned from completed projects. Manage all phases of the project to ensure that projects are completed on time, within budget, and that project requirements are met. Manage relationships with clients and stakeholders