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KBZ Bank

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About KBZ Bank

Employer Details

  • Type: Direct Employer
  • Industry: Banking/ Insurance/ Microfinance
  • No. Employees: 10001 to 20000

Address

No,53,Coner of Merchant Rd & Bo Soon Pat Rd,Pabedan Township,ရန်ကုန်တိုင်း, Myanmar

ကၽြန္ေတာ္တို႔ ဘာေတြလုပ္သလဲ

KBZ Bank: A new generation of banking

For over two decades, KBZ Bank has been part of Myanmar’s growth story, working tirelessly to strengthen communities and institutions for the long term and to improve the quality of life for all. As Myanmar’s largest privately-owned bank, we represent more than 40 percent of both retail and commercial banking in the country, driving the success of the nation’s entrepreneurs, businesses, and communities. We safeguard the assets of over 1 million business customers across the country, providing support, guidance, and critical access to finance. Today, KBZ Bank is helping to fast-track Myanmar’s development in the digital age, embracing next-generation banking while pioneering new ways of financial inclusion.

We have seized the advantages of mobile-first technology in promoting financial inclusion and connecting our customers to the people, opportunities, and places that they value most. Through KBZPay, Myanmar’s fastest-growing mobile wallet with more than 9.1 million users, we have brought banking beyond our 500 branches and to even more communities. We are also transforming from the inside out, drawing on the latest technologies to work more efficiently and serve our customers better, while developing the bankers and leaders of the future.

Purpose
Our purpose is to improve the quality of life in Myanmar by increasing access to financial products and services, thereby giving communities and businesses access to opportunities and a better quality of life.

KBZ Bank’s Talent Factory
KBZ Bank recognizes that the future of Myanmar – and its banking sector – lies in the hands of the next generation. That is why we take talent development across the organization seriously. From coders and digital bankers to thought leaders and future shapers, we equip our employees with world-class skills and future-ready tools.

Building the bank of the future
At KBZ Bank, we deploy agile management approaches in various aspects of how we work – including bringing people together on cross-functional projects to question the status quo and evolve better ways of working. This represents a break from a top-down approach, empowers our employees, and taps their insights in designing the bank of the future.

Personal Challenge
We put the emphasis on individual responsibility, opportunity, and autonomy. We encourage growth through continuous on-the-job development and a fast-paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!

Our workplace and culture

“ကမ္ဘောဇဘဏ်သည် တန်းတူညီမျှမှုရှိသော အလုပ်အကိုင်အခွင့်အလမ်းများဆိုင်ရာမူဝါဒကို စွဲကိုင်ကျင့်သုံးလျက်ရှိသည့်နည်းတူ လူပုဂ္ဂိုလ်တစ်ဦးတစ်ယောက်ချင်းစီတိုင်းအနေဖြင့် ၎င်းတို့၏လုပ်ငန်း စွမ်းဆောင်နိုင်မှုအပေါ်မူတည်၍ အပြည့်အဝပါဝင်နိုင်သော တန်းတူညီမျှသည့် အခွင့်အလမ်းများကို ဖန်တီးပေးနိုင်သည့် လုပ်ငန်းဝန်းကျင်တစ်ရပ်အား ဖော်ဆောင်နိုင်ရန် ကတိကဝတ်ပြုဆောင်ရွက်လျက် ရှိနေပါသည်။ လူနည်းစုများ၊ ကျား၊မ လိင်ဝိသေသခံယူမှု၊ တိမ်းညွတ်မှုအမျိုးမျိုးနှင့် မသန်စွမ်းဖြစ်မှုများအပါအဝင် မည်သည့်လူပုဂ္ဂိုလ်တစ်ဦးတစ်ယောက်ချင်းစီတိုင်းမဆို အကျုံးဝင်လျှောက်ထားနိုင်ပါသည်။"


"KBZ Bank is committed to providing equal opportunities and an enabling environment for all individuals to fully participate and reach their full potential while upholding an Equal Employment Opportunity Policy. Individuals from minority, diverse gender identities, and sexual orientations, as well as persons with disabilities are encouraged to apply."

Testimonials

Thant Zaw

Bank

The reason why I love KBZ Bank is that KBZ feels like my second home and my colleagues are all from very diverse backgrounds which keeps things interesting and gives me useful insights about people that I can apply to my work. Every day is challenging for me as I deal with customers with very different needs and backgrounds. Finding solutions to their problems gives me job satisfaction.

Soe Myat Myat Aung

Brand Communication Department

3 years seniority has earned me experience that money cannot buy. As we are responsible for all aspects of marketing the environment I work in is varied and dynamic - no two days are the same. One day I may be traveling on location behind the scenes organizing a launch, a photographic or TV shoot. The next day I might be in front of the camera as it's our ethos to use our own staff for models!

Ma Nay Nann Yi

Accounts Department

I've always wanted to work in the finance sector and working for the leading bank was my dream. I'm in the Accounts Department and at first I was nervous to recognize all the Account codes, but it got easier later because my colleagues and my seniors helped me like they were my own family so I'm lucky to have some great mentors here.Working for KBZ Bank has helped my confidence grow.

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All KBZ Bank Jobs
Verify and process the payments requests in line with the Bank's policies and procedures and SOP. Clear off the advance settlement effectively and efficiently. Reconcile the Trial Balance’s GL daily, monthly and report to the Head of Financial Accounting. Monitor and follow up the unreconciled transactions with the branches and inter-department efficiently. Perform month end, year-end accounting and maintain all the accounting records properly. Identify and resolve the software system if and when required by conducting with the service providers. Assist and support to the internal and external audit. Monitor the payment processing and accounting records to be in line with the Bank’s Policy and Procedure. Perform other ad-hoc jobs assigned by Management.
Marketing Finance Officer will be responsible for managing the Marketing and Communication Department finance (petty cash, payments to third party suppliers), office supplies (stationary, utilities, furniture etc), support staff (drivers, cleaning services, security) and team (training, annual leave etc). The Marketing Finance Officer will work closely with HR, Finance, and Shared Services teams internally at KBZ Bank. The Marketing Finance Officer will report into the Head of MarComms. The role is very hands-on, and will require a highly proactive approach to keeping the Marketing Communications team running so that the team can deliver all their projects on time. Management of Marketing Communications team accounting and finance. Responsible for making payments to suppliers for Marketing and Communication materials. Working closely with the finance team for timely budget approval and release of funds to pay suppliers. Manage the Marketing team’s drivers, cleaning staff, security, and grounds staff. Manage the Marketing team’s IT needs (eg. Internet provider, equipment, software, e-mail addresses, G Suite access, Workplace accounts). Support the Marketing team for events (helping with organization of transport etc) Handle all internal memos and communication from the Marketing team to the CEO/DCEO office (internal memos and budget requests) and the finance team. Help mentor the Marketing team Business Partners on how to manage their clients’ budgets and how to keep project, approval and payment records in the correct way for audit purposes. Keep a thorough and detailed record on the spendings of the Marketing Communications Department
The role is responsible for overall call centre operation administrative tasks by office wise (Yangon and Mandalay). Design customer’s centric base to improve customers experience for quality service standard. Job Description Organizing and managing schedules and calendars for staff, managers, and senior-level officers. Receiving and processing communication channels, including email, phone, and physical mail. Assisting human resources department with payroll and personnel databases. Conferring with accounting department to help make payments, process incoming invoices and verify receipts. Ensure functionality of necessary office equipment, and requisitioning new equipment and supplies as needed. Creating reports and memos for managers and senior-level officers as needed. Offer assistance in organizing events, including ordering materials and requisitioning meeting spaces. Attend meetings and record notes and messages for managers and senior-level officers. Transportation arrangement for work shifts. Overall attendance reporting with approval.(Publishing monthly report.) Manage and supervise DPS staff. Highlight chronic issues on time. Regular maintenance of office equipment and fixing problems before noticed by all. Utilization of office car usage with approval. Regular Admin Audit.(Process documentation) Saving power supply.
Responsible for materials and services sourcing. Performing research to identify potential suppliers and send the Request for Quotation. Communicating with customers about order status, answering questions about products and services, and resolving issues. Evaluate offers from vendors, negotiate better prices and payment terms. Ensuring timely delivery of purchased goods and services. To collect delivery order (DO) and invoice from supplier after delivery. To create vendor registration in the SAP software (Ariba) Maintain a proper procurement filing system, ensuring that appropriate documentation is included in each procurement file. Ensuring compliance with laws and regulations regarding purchasing procedures and best practices. Coordinating with other departments within a company for the purchase of materials or service. Any other relevant duties as may be assigned.
KBZ Bank has embarked on a critical transformation journey to upgrade its Core Banking platform ( back end platform of the Bank) Flexcube to V14.4 The objective is to leapfrog to the “best in class” offering globally and establish a leadership position in leveraging technology to delight customers. Project management of Core Banking Transformation: Track and report project status of upgrading KBZ Bank’s Core Banking Platform Flexcube V 11.4 with V 14.4 with integration of all existing and internal systems. Project management of Cloud Transformation: Track and report project status of migration Core Banking from on Premises to Cloud. Project Objectives: Ensure all verticals are working in synch to ensure delivery of the project on schedule in Dec 2021. As a key resource of the Project Monitoring Office, track the progress daily and ensure weekly reporting to ensure compliance with project plans. Financial Control: Track and report the status of all Project contracts and necessary financial control activities related to the Project Monitor SDLC: Track and Supervise the SDLC (Systems Development Lifecycle) and ensure adherence to project timelines and timely reporting Maintain technology vendor relationship and compliance with service level agreements/ contractual commitments. Develop and communicate clear and actionable deliverables, or activities to be completed to relevant teams and departments. Support the project execution and governance by tracking deadlines, deliverables, resources, and timelines throughout the project process. Co-ordinate project team meetings to provide status updates and identify and resolve issues to ensure on-time, high-quality delivery in accordance with the stated project goals Ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders. Identify the processes and activities needing improvement and identify and communicate the workable process standards and best practices to approach those activities. Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
The Trade Marketing Executive will be responsible for developing and executing strategies to enhance the brand image of the company and drive sales through effective merchandising. This individual will work closely with and report to Brand & Merchandising Manager as well as cross-functional teams including marketing, product development, and sales to ensure the brand message is effectively communicated to customers through all channels. The Brand and Merchandising Executive will work closely with the Sales, Merchant and Agent teams to understand the requirements of the market, and then with Marketing to develop marketing solutions for brand visibility, POS and in-market activation challenges. This role is expected to drive best-in-class branding and POS for KBZPay/KBZ Bank, to make the brand stand out from the competition – for the merchants, and for the customers. Develop and execute brand strategies that align with the company's overall objectives Conduct market research to identify consumer trends and preferences, and use this information to guide product development and marketing initiatives Develop and maintain brand guidelines and ensure that all marketing materials and product packaging adhere to these guidelines Work closely with senior marketing business partners and product development teams to ensure that new products are aligned with the company's brand identity and meet customer needs Collaborate with sales teams to develop effective merchandising strategies that maximise sales and enhance the customer experience Monitor market trends and competitor activity to identify opportunities and challenges, and adjust strategies as needed Manage budgets for brand and merchandising initiatives, and ensure that all spending is aligned with the company's financial objectives Build and maintain relationships with key stakeholders, including vendors, partners, and industry influencers Track and report on key performance metrics to evaluate the effectiveness of brand and merchandising initiatives
The Digital Product owner have to involve in the product planning and execution, deliver operational excellence and change management to initiate and prioritize project plans throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision,and working closely with other business functions and support to ensure customer satisfaction goals are met. The role holder is responsible for translating our high-level strategic vision & business requirements into a digital-centric product roadmap and leading its execution. Responsible for innovation and end-to-end launch of products. Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement. Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritisation. Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria. Prioritises and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders. Leads the product functional design process based on an intimate knowledge of the users and technology. Turns data insights into products with actionable outcomes to the ultimate customer.
As a core component of KBZ Bank Analytics centre of excellence (ACE) team, leadership role in power user stream, the role holder is accountable for developing KBZ banks capability in the area of insights building and fulfillment of ad-hoc information for day to day decision making by business. Power users’ group is often the first to adopt new functionality, sometimes even before the IT department is prepared to support it. Power users play a critical role of bridging the gap between business user requirement and information retrieval from sources.As a core component of KBZ Bank Analytics centre of excellence (ACE) team, leadership role in power user stream, the role holder is accountable for developing KBZ banks capability in the area of insights building and fulfillment of ad-hoc information for day to day decision making by business. Power users’ group is often the first to adopt new functionality, sometimes even before the IT department is prepared to support it. Power users play a critical role of bridging the gap between business user requirement and information retrieval from sources. Owner of the strategic integration of various streams of data along with IT organization. Explore and analyse any and all available data to influence future projects and initiatives. First line of interfacing of data and analytics team with business as well as IT organization. Partner with business stakeholders in products, marketing, operations and other banking functions and support in building our analytical data platforms and infrastructure. Be a resource and advocate for data within the organization by teaching and empowering others to use data. Generate data insights for commercial consumption and develop library of commercial insights which can be deployed by BI / data science teams in their respective areas. Translate business needs to technical specifications involving the fast testing on non-systematic data / new data sources and existing data ecosystem. Prototype / create business requirement document. Automation and digitization of information dashboards. Supporting the technical lead in alignment of BI and data science team’s requirement towards underlying data sources (data infra.) to allow quick and efficient data extracts to support analysis, dashboard development or data science use cases. Participate in the development of strategies, operating models, roadmaps and business cases for Analytics and BI solutions Co-develop and implement strategies to support ongoing data management needs, such as governance, technology shifts, and regulatory compliance changes. Hire, train, and supervise power users’ team and ensure that team meets the reporting and analytical needs of the business users. Supporting development of analytics roadmap along with BI team and data science team. Hire, train and deploy high potential local talent in the area of power user community.
The incumbent will assist on the acquisition and integration of Level 2 customers into KBZPay. As Deputy Head of Programme & Campaign, you will orchestrate a synergistic approach, blending marketing, sales, and acquisition strategies. Collaborating closely with multiple departments within the bank and KBZPay, you will develop and implement innovative campaigns and strategies designed to not only attract a broader customer base but also ensure their seamless onboarding and engagement with the platform. Campaign Strategy and Support: Assist in developing comprehensive campaign strategies to attract and onboard level 2 customers to KBZPay. Contribute to market research and competitive analysis, identifying target customer segments and market opportunities. Support cross-functional teams in the creation and planning of marketing campaigns. Campaign Execution: Help manage and execute multi-channel marketing campaigns, including digital, social media, email, and traditional channels. Coordinate with various departments to ensure seamless execution of campaigns. Monitor campaign timelines and deliverables, ensuring adherence to schedules and objectives. Customer Acquisition and Engagement: Implement initiatives to attract potential level 2 customers. Contribute to the optimization of conversion funnels and user experiences. Engage in activities to enhance customer journey and onboarding experience. Performance Analysis: Monitor and analyze campaign performance against key performance indicators (KPIs). Assist in preparing reports on campaign effectiveness and ROI. Provide insights and recommendations for campaign improvements. Budget and Resource Management: Assist in developing and managing budgets for marketing campaigns. Ensure efficient allocation of resources across various campaign activities. Innovation and Market Trends: Stay informed about the latest trends in marketing and customer acquisition. Contribute innovative ideas for new campaigns and customer engagement strategies.
KBZ Bank Awards