As a Product Manager for a Mobile Top-Up Business, your primary responsibility is to oversee the development, enhancement, and optimization of the mobile top-up product offerings. You will collaborate with cross-functional teams including engineering, design, marketing, and customer support to ensure the success of the product. Your focus will be on understanding customer needs, market trends, and technological advancements to drive the growth and profitability of the mobile top-up business. Develop and refine the product strategy for mobile top-up services, aligning with the overall business objectives. Identify market opportunities and potential partnerships to expand the product offerings. Define the product roadmap, prioritizing features and enhancements based on customer needs, market analysis, and business goals. Collaborate with engineering and design teams to translate the product roadmap into actionable plans. Work closely with engineering teams to ensure timely delivery of product features and enhancements. Conduct user acceptance testing (UAT) and gather feedback to iterate and improve the product continuously. Conduct market research and competitive analysis to identify trends, opportunities, and threats in the mobile top-up industry. Gather and analyze customer feedback, usage data, and metrics to identify areas for improvement and optimization. Project Stocks and prepare POs Collaborate with marketing teams to develop go-to-market strategies, promotional campaigns, and customer acquisition plans. Work with customer support teams to address user feedback, resolve issues, and improve the overall customer experience. Define key performance indicators (KPIs) and metrics to track the success and performance of the mobile top-up product. Monitor KPIs regularly and take proactive measures to optimize product performance, user engagement, and revenue generation. Stay informed about regulatory requirements and compliance standards related to mobile top-up services. Ensure the product adheres to industry regulations and standards, mitigating any potential risks or compliance issues. Reconciliation and reporting for daily, monthly and yearly tracking and stock controlling of the products.
To lead end-to-end Go-To-Market preparation, execution, and post-launch evaluation of Mobile Financial Services and VAS products, ensuring readiness, stakeholder alignment, and data-driven performance monitoring Go-To-Market Strategy & Planning Develop and execute Go-To-Market (GTM) strategies for MFS and VAS solutions prior to launch. Prepare internal SOPs, launch checklists, and operational readiness documentation to ensure seamless deployment. Collaborate with ABBU pillar teams, PMO, MARCOM and Operations teams to align GTM plans with business goals. Marketing & Communication Preparation Design and implement marketing campaigns, communication plans, and awareness initiatives for target users and partners. Ensure all messaging is consistent with brand guidelines, regulatory requirements, and product value propositions. Stakeholder Engagement & Training Align internal stakeholders, agents, merchants, and partners on processes, responsibilities, and launch expectations. Plan and deliver training sessions, workshops, and knowledge transfer programs to support GTM readiness. Launch Monitoring & Performance Analysis Track and monitor product adoption, user engagement, transaction volumes, and operational KPIs during the launch phase. Analyze performance data to identify issues, improvement opportunities, and immediate corrective actions. Post-Mortem & Continuous Improvement Conduct post-launch reviews to evaluate GTM effectiveness, operational execution, and user adoption. Prepare recommendations for enhancements, future campaigns, and process optimizations. Document lessons learned and integrate insights into future GTM initiatives. People & Resource Management Lead and mentor Business Solutions GTM Supervisors to maintain high performance, collaboration, and professional development. Support effective resource planning and cost-efficient operational management within the department.
To lead quality assurance and UAT preparation to ensure flawless pre-launch testing, operational readiness, and post-launch validation of Mobile Financial Services and VAS products. QA & Testing Strategy Develop and implement QA and UAT strategies for MFS existing products and VAS products. Define testing scope, objectives, and success criteria in collaboration with product and tech teams. UAT Preparation & Execution Prepare UAT plans, scripts, and datasets for pre-launch testing. Coordinate with internal stakeholders, agents, and partners for smooth UAT execution. Issue Management & Resolution Identify, track, and prioritize defects or gaps during QA/UAT. Collaborate with product and engineering teams to ensure timely resolution. Data Validation & Performance Monitoring Validate transaction flows, system integrations, and reporting accuracy. Track and analyze test results to ensure system readiness and reliability. Post-Launch Review & Continuous Improvement Conduct post-launch QA reviews to identify lessons learned and process improvements. Document QA/UAT outcomes and refine SOPs for future releases.
To research, design, and data-driven enhancement of Mobile Financial Services and VAS solutions by translating market insights, stakeholder feedback, and user behavior into innovative, compliant, and high-performing digital products. Product Strategy & Development Lead the research, design, and enhancement of Existing Products and New VAS (Value-Added-Services) including Bulk Disbursement, B2B QR Payments, B2B E-commerce Enablement, and Loyalty Programs. Translate market intelligence, stakeholder insights, and user feedback into product concepts and improvement roadmaps. Ensure all new and existing Products align with business strategy, regulatory requirements, and evolving customer needs. Market Research & Stakeholder Engagement Conduct structured research to gather internal stakeholder feedback, operational insights, and partner recommendations. Identify external market trends, customer pain points, and emerging fintech opportunities to support innovation initiatives. Facilitate product discovery workshops with cross-functional teams to validate requirements and solution approaches. Internal/External Coordination Collaborate with technology, operations, compliance, and commercial teams to support seamless solution integration and service rollout. Monitor partner performance and ensure adherence to service level agreements (SLAs) and service quality standards. Build and maintain strong partnerships with private sector organizations, fintech companies, and service providers. Operational Oversight Coordinate cross-departmental efforts to resolve technical or process issues impacting service delivery. Develop and maintain SOPs, operational workflows, and escalation frameworks for each service segment. Oversee the day-to-day operations of live products to ensure service stability, operational efficiency, and minimal downtime. Data Analysis & Performance Monitoring Analyze transaction data, user behavior patterns, feature adoption, and service performance metrics. Track key indicators such as transaction volumes, system uptime, customer activity, and revenue performance. Generate data-driven insights and recommend product enhancements, growth strategies, and optimization initiatives. Governance & Compliance Ensure all solutions operate in compliance with internal policies, regulatory requirements, and risk management standards. Collaborate with relevant units to assess operational, technical, and reputational risks for new product initiatives. People & Resource Management Lead and mentor Business Solutions Supervisors to maintain high performance, collaboration, and professional development. Support effective resource planning and cost-efficient operational management within the department.
အဓိကယာဉ်ဝင်/ယာဉ်ထွက်နှင့် VIC အားကူညီပံပိုးပေးရန်။ နံနက်/ညနေ ယာဉ် ဝင်/ထွက်မှု များအား ကြီးကြပ်ဆောင်ရွက်ခြင်း။ ယာဉ်မောင်းအစားထိုး တောင်းခံမှု များအတွက် စီစဉ်ဆောင်ရွက် ပေးခြင်း။ လုပ်ငန်းသုံးယာဉ် (မြို့တွင်း - အထွေထွေ ၊ အချိန်ပိုယာဉ်) တောင်းခံမှုများတွင် VIC အား ကူညီပံ့ပိုးစီမံပေးခြင်း။ စက်သုံးဆီဖြည့်တင်းပေးခြင်း ၊ ယာဉ်များ စက်ပိုင်းဆိုင်ရာ ချို့ယွင်မှုများ တွင် ယာဉ်ပြင်အလုပ်ရုံများသို့ ပို့ဆောင်နိုင်ရေးအတွက် စီမံဆောင်ရွက်ပေးခြင်း၊ ယာဉ်ပြုပြင်မှုမှတ်တမ်းစာရင်းရေးသွင်းခြင်း။ ဘဏ်ပိုင်ယာဉ်များပြုပြင်မှုမှ ပြန်လည်အပ်နှံ ပစ္စည်းအဟောင်းများ စစ်ဆေးလက်ခံခြင်း၊ ဘဏ်လုပ်ငန်းသုံးယာဉ်များ လွဲပြောင်း / လက်ခံ မှုများတွင် စာရွက် / စာတမ်း ဆိုင်ရာများ ကူညီဆောင်ရွက်ပေးခြင်း။ GPS Tracking အားစောင့်ကြည့်၍ ယာဉ်မောင်းများ၏ တာဝန်ထမ်းဆောင် မှုများ စနစ်တကျ ရှိ/မရှိ စစ်ဆေး၍ VIC အား ကူညီထောက်ပံ့ပေးခြင်း။ အစိုးရ ရုံးပိတ်ရက်များတွင် ထုတ်ယူအသုံးပြုသော ယာဉ်များစစ်ဆေး၍ VIC အားတင်ပြခြင်း။ Virus ကာကွယ်ရေးအတွက် ဘဏ်ပိုင်ယာဉ်များတွင် ကာကွယ်ဆေးဖျန်းမှု ကြီးကြပ်စီမံပေးခြင်းနှင့် ယာဉ်ဝင်း၏ ရေ ၊ မီး၊ လုံခြုံရေးဆိုင်ရာ ကိစ္စရပ်များ စစ်ဆေးကြပ်မတ်ခြင်း။
Job Purpose The role of a Quality Assurance Engineer is multifaceted, encompassing responsibilities related to automated testing, quality assurance, and process improvement. The role is pivotal in ensuring the efficiency, reliability, and quality of software products through the implementation of automated testing practices. Key Responsibilities Follow STLC for both manual and automation testing Develop and implement an overall test automation strategy aligned with project goals and objectives. Implement and optimize automated test scripts for functional, regression, and performance testing. Research, evaluate, and recommend appropriate automation tools and technologies. Collaborate with cross-functional teams, including QA engineers, developers, and product managers to ensure comprehensive test coverage. Generate reports on test execution results and provide insights for improvement. Stay updated on industry trends and emerging technologies in test automation. Willingness and ability to learn relevant skills and tools on the job. Need to work a minimum of one year. Two months' notice is required to submit a resignation.
The Building Maintenance Engineer is responsible for the operation, maintenance, and repair of building systems and equipment. This includes HVAC, electrical, plumbing, and mechanical systems. The role requires troubleshooting, preventive maintenance, and ensuring compliance with safety regulations to maintain a safe and efficient building environment. System Maintenance and Repair: Perform routine and preventive maintenance on building systems including HVAC, electrical, plumbing, and mechanical. Diagnose and repair equipment malfunctions, ensuring minimal downtime. Respond to emergency maintenance requests promptly and efficiently. Inspections and Testing: Conduct regular inspections of building systems to ensure proper functioning. Test systems and equipment to ensure they meet safety standards and operating guidelines. Keep detailed records of maintenance activities, inspections, and repairs. Safety and Compliance: Ensure all maintenance work complies with local, state, and federal regulations. Implement and follow safety protocols to maintain a safe working environment. Collaborate with safety officers to conduct safety drills and training sessions. Energy Management: Monitor and manage energy consumption to promote efficiency and sustainability. Recommend and implement energy-saving initiatives. Project Management: Assist in planning and executing maintenance projects, including budgeting and scheduling. Coordinate with external contractors and vendors as needed. • Customer Service: Interact with building occupants to address maintenance concerns and issues. Provide excellent customer service and ensure occupant satisfaction. Daily work assignments as instructed by project engineer. Ability to build consensus and relationship among managers, partners and employees.
Managing overall administrative activities for the department Arrange and organise department meeting and events Purchasing office supplies, furniture, office equipment, etc. for staff. Collecting, organizing, and storing information using computers and filing systems. Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained. Prepare the finance matters including creating and reviewing policies, budgeting, recruiting, training and conducting regular assessments. Maintains working relationships and communicates with all departments. Supervise the documentation of the department’s financial status and forecasts. Perform financial management duties including generating financial data, compiling and submitting reports Coordinate with the related departments to improve customer service at the branches Align with the other customer service pillars Head for any financial matters Support the complaint resolution team with necessary financial requirements Provide periodic reports. Other duties as assigned.
Supports the Branch Incharge and second branch in charge in the effective execution of the branch’s business plans to deepen account adoption and reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide financial inclusion Provides routine services to branch customers through the effective execution of transactions that include cash deposits and withdrawals, cheque transfers, deposits and withdrawals, account opening and closing activities, remittance and money transfers, currency exchange, and other related activities and services (such as (not limited) Western Union, Mobile/ i Banking, card products, Payroll/Quick pay, bank guarantee, CBM net, Remit2U, e-statement, balance certificate, locker, et..), in order to drive customer satisfaction and productivity Responds to all customer queries and questions, assists in resolving complaints and escalates to the supervisor as required, and informs the customers about the bank’s available products and services Receives mortgage, loan, or public utility bill payments, and verifies payment dates and amounts due Identifies opportunities for cross-sales and generates leads from customer transactions to maximise sales Provides specialized banking services such as issuing new cheque books, locker account usage activities and iBanking assistance, to ensure that all customer needs are satisfactorily fulfilled Balances the cash drawer by proving cash transactions, counting and packaging currency and coins, and maintaining supply of cash and currency Ensures compliance with all internal controls and established policies and procedures in order to guarantee transparency in every transaction Maintains accurate and up-to-date knowledge of all relevant Banking products in order to address the customers’ needs and queries Supports the Head Teller, Deputy Branch Manager, and Branch Manager in all customer service related activities and in managing the branch in order to provide the highest quality of service to all customers and drive customer satisfaction Ensures the satisfactory completion of assigned trainings to achieve a high- level of proficiency in undertaking the key responsibilities of the job