Assists with configuration and maintenance of database server; co-banking systems; and application tools Documents and maintains database configuration change diagrams, and key process information. Codes database descriptions and specifies identifiers of database management system in the production and test environments. Provide MIS back-end reporting for the business users by executing complex SQL queries in timely manner. Tests and corrects errors, and refines changes to the database and application systems. Determines and documents database policies, procedures, and standards and application related policies and procedures. Performs test and evaluations regularly to ensure database security, procedures, privacy, and integrity. Monitors database performance, distribution of records, and the amount of available memory, implements database changes, and updates versions. Plans and performs database backup and recovery. Performs new system installations, upgrades, and new project testing and implementation from a software application perspective, in coordination with the IT team and outsourced managed services, and specific product vendors. Do month end process executions and year-end process executions, system product creations, System parameter set-up. Monitors designated applications and takes corrective action to prevent or minimize system downtime. Ensures all functions of Co-banking system effectively work with all other applications and operating systems. Carry out special tasks at Management's direction Prepare process documents, user manuals, policies based on the guidance of the Application support manager. Do software trainings and other required IT trainings to the Business users and other related parties. Actively involve to the new project implementation related activities. Interact with customers and staff at the technical level, as required for database and application issues. Other duties as assigned.
CCTV & Solar Power System Installation and maintenance Branch Infrastructure set up new branch opening as office renovation and maintenance Delivery Arrangement Printing and Stationary to Branches for quarterly Stamp Duty Tax and Signboard Tax Supporting to new branches opening and relocation Visa & FRC renewal Assigned by department manager General Administration Function
Market Research and Analysis Support market research to identify potential clients and market trends. Analyse competition and identify opportunities for differentiation and market penetration. Stay updated on regulatory changes and industry developments affecting microfinance. Client Acquisition Identify and target potential clients in underserved communities or target markets. Support and make suggestion the strategies to acquire new clients, including individual borrowers and lending programs. Relationship Building Establish and maintain strong relationships with other department, branches and also customer. Build trust and rapport with clients to foster loyalty and repeat business. Product Promotion Organization marketing activities to promote microfinance products and services to potential clients. Educate about loan options, repayment terms, and other financial services. Reporting and Analysis Prepare regular reports on business development activities, client acquisition, and portfolio growth. Analyze data to identify trends and areas for improvement. Financial Targets Contribute to the overall financial performance and sustainability of the microfinance institution.