- Provide administrative and clerical support to management - Manage email correspondence, drafting memos, and handling phone calls - Create and format reports, presentations, and other documents for management - Organize and maintain data, records, and files for the management team - Oversee the day-to-day operations of the office - Conduct research on various topics to provide managers with information they need to make informed decisions
Monitor and prepare accuracy of reports and distribute to related departments on time Monitor Gap Check as specified time and print Gap Check Report, distributing to concerned parties Print out rail cards and signage accurately and on time Monitor accuracy of shrinkage report for all functions on time Ensure that hardware in the store is in good condition and can be used effectively also coordinate with ISD head office or maintenance company in all maintenance related issues. Ensure that PCs, computer system at POS, and weight scales are in good condition and ready to use Coordinate and monitor maintenance companies to maintenance machineries and equipments and ensure that they are in good working conditions Ensure an accuracy of Stock Management Report and prepare reports to concerned managers Monitor accuracy of monthly MIS reports and submit timely Filing important documents as systematic Monitor and random check operation procedure of Goods Receiving Department together with Internal Auditor Monitor Year-end Stock take activities and Cycle Stock Take activities including accuracy of stock adjustment on time Monitor systems and operation procedure in stock of the store according to company policy
• Collaborate with suppliers, contractors, shipping companies, and the logistics team to ensure timely product delivery. • Follow up, check, and manage necessary documents from suppliers for importation. • Coordinate with the forwarding company to ensure no issues arise during the permit process. • Communicate with MIC, Customs, and other necessary government entities regarding MIC laws and import matters. • Prepare necessary documents for signatories for customs permits and clearance. • Generate mandatory reports for submission to MIC in due course • Keep all stakeholders updated on the estimated time of arrival (ETA) of the goods. • Perform advance clearing and make payments to suppliers and forwarders. • Stay up-to-date on importation regulatory changes and adapt appropriately.
Execute and oversee the preventive maintenance schedule diligently. Liaise with external contractors to address billing and payment concerns related to repair and maintenance projects. Thoroughly review and follow up on daily, weekly, and monthly checklists to ensure timely completion. Maintain comprehensive records of all repair and maintenance activities. Keep a vigilant eye on pending costs associated with contractors and vendors. Monitor and enforce performance standards for non-engineering outsourced vendors.
Identifies suppliers who can co-develop products Cooperates and maintains good relationship with suppliers who are reliable in providing products. Commits to all agreements made with the suppliers (i.e. invoice control arrangements, price differences), all of which are subject to a written contract or confirmation Visit suppliers and producers Conducts market research and analysis to identify products that can be developed and adopted as Fresh Food Products Coordinates with concerned Director, Sr. Buyer and Buyers to identify existing shelf-products that are sellable and can generate desired sales and profits if developed and marketed as Fresh Food Products Monitors the performance of Fresh Food Products, identify route causes of shortfall and plan actions to improve performance Work with Marketing team to develop new launch activity in stores to drive sales Ensures that products being developed match or better quality than benchmarks and priced lower than the benchmark according to brand positioning. Work with Marketing team to produce an effective Makro Mail Program, to achieve sales budget and profit targets. TFeeds back market information, competition information, projects, sales and profit results to line manager and supported team Gives all necessary information and documents (i.e. article, supplier, ordering, promotions) to the stores .Makes regular store visits to detect operational problems and follows-up on product quality and presentation.
Monitor Website & Application as Customer Point of View to detect any malfunctions or errors customer might experience including: Popup message, On-Going Promotion versus Product availability. Coordination and work closely with Business I.T. team to feedback platform issue and suggest for improvement. Report the update of on-going project/ issues and solution in team meeting Monitor Website & Application on products such as photo correctness, photo & product description, re-shoot the photos, and arrange the description as necessary. Initiate requirements need to support front-end and back-end efficiency. Review & arrange to ensure that the products are being placed under the right categories for a good customers’ experience journey. Review Product Category Completeness (Photo, Category in term of consumer perception) Make the summary report of product which are active & inactive in platform with actions (if needed). Manage daily items to be moved to active or inactive (backend) according to the situation of each product (i.e. Supply situation, Product quality situation, Store operation situation) Manage items visibility. Randomly check top selling items. Review assortment in E-Commerce and take actions according to internal process Monitor Call, Request, Complaints of Customer from various channels such as Phone Call, Facebook, Messenger, Viber. Coordinate with O2O Operation team, CD Team and Digital Marketing to take appropriate action Summarize trend of current customers to identify the Product/ Customer that require to push up/ or implement Marketing Campaign. Analyze the Customer Behavior on Sales Channel: Offline / Online / Self ordering / On Behalf / Web / App
Leading development of the Trade Planning to achieve defined business objectives across all product categories Responsible for management, monitoring, evaluating trade promotions and trade marketing investments and initiatives execution and performance Development of a trade promotional plan with key customers and channels to grow the categories Define range plan (quantities and price range) based on consumer analytics to deliver against financial target Review the range of assortment plan Collaborate with commercial and marketing team to make sure consumer and stores input into merchandise decisions Drive sales performance by developing and initiating the promotional program Responsible for conducting campaign analysis alongside business intelligence team to gain commercial insights Responsible for monitoring and evaluating campaign on product assortment planning Supervise the execution, monitoring and measuring of marketing promotion and campaigns on a regular basis. Drive the offline & online customers target (Activation/ Retention/New acquisition) Deliver of Online [strongly e-commence trade campaign] Able to host and organize of store /customer event & campaign
Coordinate with related section in order to complete order quantity and quality Pick & arrange product followed by customer order Coordinate with driver for loading Document issue & control (Invoice, Delivery order, Credit note, Transfer, etc.) Arrange product in proper equipment
Monitor and work with staff to repair and maintain store assets (facility and equipment) at peak appearance and operating level, keeping costs within expense budget Plan and prepare store’s facility and equipment maintenance programs Monitor and work with staff to ensure that all equipment is in good condition and operating at maximum utilization; prepare contingency plan for staff in case of equipment failure Control, monitor, and follow up on all jobs that are assigned to sourced suppliers or contractors Monitor to ensure that correct sourced suppliers or contractors fit with the maintenance issues Monitor management and control activities of manpower both internal and external department Acts as liaison with Pest Control company to ensure and maintain adequate service level Monitor that maintenance related equipment is properly pre-checked and used Ensure that damaged or no longer used assets are properly documented, processed, and disposed of on a timely basis Maintain high standard of health and safety in the store and department is safe from potential accidents; ensure safety procedures and policies are always followed, safety equipment and/or protective safety is utilized at all times, and that a spill is never left unattended. Ensure adequate training of equipment (forklifts, stacker, electric pallet jacks, cutting devices, etc.) Coordinate and prepare service agreement for other departments with related maintenance building, machines and equipments of store (i.e. contact with police station, municipality, etc). Maintain a high level of customer service when working with outsourced personnel or on the sales floor during business hours Prepare Repair & Maintenance annual budget Perform any other tasks not specified here within as required