To keep system monitoring such as IT Business system in 24*7 base to detect the stability of the systems in real time by using multiple monitoring tools To prepare and deliver the respective system data reports(8Hourly ,Daily and Weekly) in time to check and analyze KPI results for related vendors and teams To handle the upcoming new system to assist related team's request To update the alarm summarize and daily alarm lists and vendor information to get the latest information about the alarms To communicate and collaborate with the related vendor and team members to resolve the system error issues in time To create the ITSM ticket for any impact alarm to record problem history and to assign the related vendor
Manage, execute and assist UAT process for Marketing departments and Sales departments' projects. From quality assurance perspectives, Support to manage complex program, support and coordinate with team members for large project and activity to meet its target . To manage stakeholders communication and Risk mitigations for project governance activities from quolity assurance point of view. Leading overall QA/QC process improvement. Contribute to the development of standards and procedures for measuring product quality and release readiness.
To assist in Monitoring and managing corporate key initiatives progress to management To assist in creating marketing strategy with related department from corporate perspective Coordinate and communicate inside JO to make progress corporate key initiatives To support on budget, department management etc without compliance issues To understand the assigned tasks and follow the team leader to achieve targets effectively Technical Skills, Communication and Presentation Skills Analytical and critical thinking, Creative skills Ability to convey own ideas & convince others Planning, administration, and organizational skills Listening to issues and attention to detail
Hands on experience for Telecom VAS and management of Content/ Service Partners Develop content strategies align with short-term and long-term marketing targets. To create new business opportunities Monitor vendors and their performance, maintaining the healthy and professional relationship Develop new ideas for business enhancements Ensure compliance with laws (e.g. copyright and data protection) To identify opportunities for campaign, services and distribution channels that will lead to an increase revenue Ensure best utilization of all marketing channels to get best result Deploy successful marketing/promotional campaigns and own their implementation from ideation to execution To coordinate with related teams in order to run new products and specific projects smoothly Reconciliation and reporting revenue To improve service flow etc for better customer experience To solve the customer feedback with vendor as soon as possible to get customer satisfaction To manage the health checks of service and maintain the service functionality
1. KPI Monitoring and analysis - Weekly/Monthly KPI monitoring, calculation and analysis 2. Strategy Planning - Consider, propose, implement and operate strategic marketing activities according to the market situation and company directions. - Develop strategic plans and assessing company performance
•Plan, manage, execute and assist strategy, pricing and promotion activities, and product development for Fixed services especially FTTH. •Project planning, coordinating and delivering projects between related departments as well as partner company, to ensure 'on-time', 'on-budget' and 'on-quality' delivery for new business, service and function •Weekly/monthly KPI reporting, calculation and analysis
•Plan, manage, execute and assist strategy, pricing and promotion activities, and product development for Fixed services such as FTTH. •Support and navigate related departments to implement necessary action plans to achieve KPIs •Daily/weekly/monthly KPI reporting, calculation and analysis •Advise and Coach staff in; Sales and Marketing and Operations and Maintenance
Assist in launch of company-wide action plan with related departments from corporate perspective Monitor and manage corporate strategies' progress and report to management Coordinate and communicate within company to make the progress for company strategies Create scenarios to compete to competitors, and enable all relevant departments to work together to implement measures Understand the assigned tasks and follow the team leader to achieve targets effectively
Develop comprehensive training master plan based on both of TNA (Training Needs Analysis) and organization needs and specific requirements of the organizationto to ensure to achieve organization's goals. Design & develop effective training modules and materials which enhance the improvement of overall business results. Establish and oversee the training budget, ensuring alignment with the departmental budget for effective monitoring and resource allocation. Eonduct training programs utilizing contemporary methodologies and updated teaching aids to enhance the learning experience. Review the effectiveness of training and communicate improvements in trainees' performance to the management through comprehensive reports. Conduct an Orientation Program for newcomers to familiarize them with the organizational culture and ensure a smooth integration into the workplace. Execute ad-hoc tasks and training assignments as requested by the management, demonstrating flexibility and responsiveness to organizational needs. Deliver training programs through both in-person sessions and online learning platforms, through diverse methods such as group discussions, lectures, and multimedia elements such as audios and videos. Utilize a Learning Management System (LMS) to enhance the overall training experience. Willingess to travel within Myanmar regions to conduct the training (up to 50% travel). Work collaboratively with various departments and teams to foster effective communication and synergy in achieving common goals. To report any issues or concerns to the Training Manager for prompt attention and resolution.