Take the business targets of the Branch including that of the deposit, loans, ADCs and all other sales and revenue related business functions with full responsibility and accountability and ensure the achievement of the same. Take the revenue, cost management/control and profit targets of the Branch Motivate and lead the team, manage and allocate the available resources for the optimized use for efficiency and quality in service delivery so as to ensure the achievement of qualitative and quantitative business targets and profitability targets of the Branch. Administer full service of the branch including operations with special focus and priority on Deposits and lending product sales, customer service, and security and safety in accordance with the Bank's objectives. Ensure proper implementation of SLAs with different departments and communicate any gap to be to the concern people. In case of temporary absence of branch operational personnel, authorize all non-cash & non-financial transactions. In case of temporary absence of authorizer (senior most person of branch operations team), authorize all cash transactions. Facilitate, champion and implement change in systems, processes and environment in branch to achieve continuous improvement in line with the MCB Transformation Change Program. Drives the Bank’s culture in the branch to ensure unity of purpose and fulfilment of the bank's Vision, Mission & Values. Ensure leadership, training and supervision for the branch staff. Ensure regular product knowledge and service skills improvement for the branch staff to ensure efficiency Ensure operational efficiency and accuracy as it relates to all policies, procedures, compliance, origination, corporate audits, fee schedules, work schedules, and the overall branch operation. Establishes business contacts and networks through community events and activities. Appropriately represents the Bank in local community/social events Establish and maintain strong relationships with existing and potential clients. Demonstrate sound customer service, communication, reasoning, and relationship management skills. Ensure customer complaints and queries are dealt with accuracy and timely Resolving disputes with customers and between members of branch team to ensure proper working environment. Arrange feedback sessions with branch team for getting ideas and motivate them accordingly for business growth. Maintain and promote the employee and organizational Brand. Implement and maintain proper control and standards for all branch related activities as per agreed process. Ensure the employee discipline both in organizational and personal level Review Branch Balance Sheet, Profit and loss, revenue headings/movements, cost headings/movement and overall trial balance of the Branch on daily basis Ensure audit observations are dealt with due importance and regularly followed Ensure proper control to avoid further audit observation and improve on the audit rating of the branch year on year Periodic and surprise check of cash activities to ensure proper control. Ensure compliance in every area of branch operations and service. Appropriately assess risk when business decisions are made, demonstrating sound judgement keeping in view MCB's reputation and safeguarding its brand, its clients and assets, by adhering to compliance & regulatory guidelines as defined by internal risk department, departmental processes or by Central Bank of Myanmar.
Ensuring Accurate & Timely returns to CBM and MIS information for Senior Management Team & Central bank of Myanmar directions & guidelines Ensuring preparation of financial statements for audit and finalization, sign off audited statements. Ensure documentation of Finance related processes and contributing to product notes applicable for products and internal control processes Ensuring accurate maintenance of Fixed Asset Register, Fixed Asset Verification and insurance of Fixed Assets, Annual Maintenance Contracts Ensure monthly provisioning for expenses are adjusted as per accounting standard Ensure any variations to budgets and forecasts are explained in management reports Assist in develop performance measures that support the company’s strategic direction Assist Financial reporting to the board of directors Ensure of ALCO related to reports for every month end Maintain a documented process of accounting policies and procedures Ensure the smooth implementation of IFRS, and deal with all technical issues related thereto Ensuring accurate maintenance of General Ledger and Subsidiary Ledgers Track and monitor revenue for accuracy, verifying it against sub ledger report on a monthly basis. Others –Conduct Internal training for subordinate, Organization & Attend meetings etc Appraisals of direct reportees, Monitoring and development of staff Conduct for 4year Financial Model of MCB collaborating with IFC Provide weekly and monthly MI reporting Others Attend meetings etc
Bago Division
01 Jul 2024
Take the business targets of the Branch including that of the deposit, loans, ADCs and all other sales and revenue related business functions with full responsibility and accountability and ensure the achievement of the same. Take the revenue, cost management/control and profit targets of the Branch Motivate and lead the team, manage and allocate the available resources for the optimized use for efficiency and quality in service delivery so as to ensure the achievement of qualitative and quantitative business targets and profitability targets of the Branch. Administer full service of the branch including operations with special focus and priority on Deposits and lending product sales, customer service, and security and safety in accordance with the Bank's objectives. Drives the Bank’s culture in the branch to ensure unity of purpose and fulfilment of the bank's Vision, Mission & Values. Ensure leadership, training and supervision for the branch staff. Ensure regular product knowledge and service skills improvement for the branch staff to ensure efficiency Resolving disputes with customers and between members of branch team to ensure proper working environment. Review Branch Balance Sheet, Profit and loss, revenue headings/movements, cost headings/movement and overall trial balance of the Branch on daily basis Periodic and surprise check of cash activities to ensure proper control.
Specific duties and requirements may vary depending on the organization's size, structure, and project portfolio To work closely with cross-functional teams, including project managers, developers, analysts, and business stakeholders, to ensure the successful planning, execution, and delivery of digital banking initiatives Collaborate with project managers to define project scope, objectives, and deliverables Create and maintain comprehensive project plans, schedules, and timelines Monitor project progress, identify potential risks, and implement mitigation strategies Coordinate project meetings, including agenda creation, minutes, and action item tracking Ensure adherence to project timelines and budget constraints Serve as a primary point of contact between project teams and stakeholders Successful candidates for this role should have a strong aptitude for project coordination, stakeholder management, and a keen interest in the digital banking sector Communicate project updates, status reports, and milestones to all relevant parties Facilitate cross-functional collaboration and information sharing Address stakeholder concerns and provide timely responses to inquiries Identify and assess project risks and issues proactively Develop risk mitigation plans and escalate critical issues as needed Monitor risk mitigation efforts and ensure timely resolution of issues Maintain a risk register and update it regularly Continuously evaluate project management processes and tools Suggest improvements and implement best practices for efficient project execution Maintain accurate project documentation, including project charters, plans, and reports Prepare regular project status reports for senior management and stakeholders
Managing medium to large scale of API development/deployment/management tasks Continuously build/test/deploy APIs as per the guidelines and take with ownership Integrated APIs to third party applications to solve complex business problems Working within an Agile Development environment, both as part of a team as well as individually Write unit tests and design integration tests with application teams Closely working with all the stakeholders for effective solutions Provide production and Post LIVE support Direct report to Section Head and do the tasks that assign by line manager if require
Implementing ETLs using SSIS, and database stored procedures using SQL Server Generating XML/CSV files for system data exports Developing and maintaining SSRS and Power BI reports for Business Users Ensuring data quality, integrity and security Documenting business processes, designing, building, testing and maintaining data flows using Microsoft technologies Generate required reports as per guidance of Supervisor Providing extract data to the Business Users on timely manner
Provide support to the migrating Acquiring project including support to end-to-end UATs and Pilot testing with CMS vendor, Card Tech team, and other related teams Download POS applications, and software installation and install in terminal for assigned MID and TID with TMS system Process the key injection into the terminal with the key injection tools a secured room (or) Centralized system Contact to POS vendor for new requirements and terminal issues Provide the proper training with user guide to the merchant as pilot to cover all transaction types, card schemes and “Dos and Don’ts” etc. Answer inbound calls as well as assist merchants who have specific inquiries Setup MID and TID for POS terminal Setup MDR Rate in CMS system for specific card schemes as an agreement with merchant Prepare weekly and monthly merchant report and sent to the relate team. Perform others ad-hoc as assigned by section head (including office note approvals, branch support, administration tasks & power point).
Duties & Responsibilities Ensure that the department follows the process as defined in the MCB credit policy, product programs and CBM regulatory guidelines Reviewing disbursement conditions for each loan facility (lending agreement, collateral agreement, registration of collateral, other loan granting conditions stipulated in the Credit Policy and Product Programs) Book specific loans in the core system post-approval. Ensure that transactions are booked appropriately and systems are updated properly; Safe-keep and archive lending files including legal documentation Conduct daily monitoring of Credit policy and product program deviations Act as a coordinator for Credit Risk Matters internally and externally for the proper implementation of credit activity and controls. Monitor the approvals of credit requests and follow up on credit approval conditions (collaterals, insurance and other financial / non-financial covenants) – coordinate with RMs / Branch Managers for fulfilment Anticipate and remediate potential systems issues that may create data integrity issues Build and own a quality assurance process to ensure the data owned by the Bank is accurate at approval and is maintained for term of the relationship Builds and maintains strong and effective relationships with cross-functional teams consisting of loan product sales, relationship management, operations, IT, and compliance to ensure data quality In advance notify the relevant RMs on facilities / insurance expiry and seek updated documents Maintain highest standards of professional conduct, ethics and integrity in the provision of services in the Credit Administration department. Oversee and manage the credit monitoring and inspection as per needy basis.
• To support, troubleshoot and implement the system and network for head office and branches • Windows fresh installation, maintenance and software installation • Setting up workstation for new users • Support to users to smooth their daily operation by on site and remotely • Domain setup and domain account configuration • Printer sharing, scanner driver installation, antivirus installation and standard installation • Email and FTP setup and configuration WiFi for users • Support user issues solution and guidance the users for the new applications • Computer hardware / Software troubleshooting and maintenance • Network devices setting and configuration • Network cabling and help network team in solving some network issues. • Monitoring branch networks and resolution the network issue promptly • Support for branches system and network issues by phone. • Helpdesk support for head office user • Documenting all branch related reports and Reporting to Line Manager • Able to work assigned jobs in holidays as necessary • Good in collaboration with team members and other cross functional team