English Version Explain and recommend office equipment products to customers according to their needs. Work to ensure customer satisfaction and smooth operation of business processes. Handle and resolve customers’ questions and issues. Prepare and submit daily/monthly work reports to the manager. Myanmar Version Customerများအား ရုံးလုပ်ငန်းသုံးစက်ပစ္စည်းProductအကြောင်းရှင်းပြပြီး လိုအပ်သလိုအကြံပြုနိုင်ရမည် Customerမျာ;ကျေနပ်မှုကောင်းမွန်အောင် အလုပ်လုပ်ငန်းစဉ်များ ပြေလည်အောင်ပြုလုပ်ရမည် Customerမျာ;၏ မေးခွန်းများ၊ ပြဿနာများကို ကိုင်တွယ်ဖြေရှင်းရမည် နေ့စဉ်/လစဉ် အလုပ်အမြင်အစီရင်ခံစာများကို မန်နေဂျာထံ တင်ပြရမည်။
Repair the copier machines, Counting machines, ATM machines Check errors, maintenance and regular services Go to customers place and repair the errors machines Must be report to manager Must have record your daily reports and monthly reports,
Assist to Senior Accountant Entering financial information into appropriate software programs Responsible for the documents filling. Communicate and deal with the daily work. To upload daily vouchers to ERP Software - Support the finance team in tracking and managing expenses.
A Technical Support Engineer will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate products owner. Responsibilities Take ownership of customer issues reported and see problems through to resolution. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Research and identify solutions to software and hardware issues. Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue. Provide prompt and accurate feedback to customers. Ensure proper recording and closure of all issues. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer. Keeping a record of configuration changes and scheduling application updates. Documenting processes and monitoring application performance metrics. Follow the SLA for issues with respect to the severity.