Collect and analyze data for the purpose of evaluating student progress. Identify needs in our network that members of student service department can work on to promote the academic success of each individual student. Plan and implement the activities and events to maintain and promote the satisfaction level of students towards the college. Maintain open communication with students and school personnel. Support assignment submission for the students in the college. Ensure that student assignments and assignment data are maintained according to the formats and procedures set by the college. Collect feedbacks from all students in every term based on their reviews towards their respective lecturers and upon the college’s facilities and service. Manage and develop the college’s induction programmes and ensure integration with the college’s registration procedures to Excel for new students and claim the certificates from Edexcel. Check for students ID card whether it is correct or not. Keep maintaining Portal and make negotiation when necessary. To assist and counsel the students if necessary. Check for assignments transfer to respective lecture and follow up Result Status. Perform other related duties as assigned by respective Head of Department.
Greet and warmly welcome guests upon arrival, ensuring they feel comfortable and attended to. Direct visitors appropriately and notify the relevant departments or personnel of their arrival in a timely manner. Answer, screen, and forward incoming phone calls professionally and efficiently. Maintain a tidy, organized, and presentable reception area at all times, ensuring necessary stationery and materials (e.g., pens, forms, brochures) are available. Provide accurate and basic information to visitors and callers, both in person and via phone. Document and communicate relevant information, irregularities, and ongoing requirements to support continuity across work teams. Contribute to the overall efficiency of the organization by accomplishing related tasks and supporting departmental goals. Perform other related duties as assigned by the respective Head of Department or management.
Prepare and provide daily cash transaction reports, providing financial updates to the Head of Department. Record the daily financial transactions and reconcile accounts payable & receivable. Monitor and document daily student income and assist in preparing monthly financial statements. Review and verify daily cash transaction reports submitted by the Cashier. Guideline to the cashier by coordinating financial activities. Ensure compliance with organizational financial policies, procedures, and regulatory standards. Provide courteous and professional customer service to parents and students during school fee collection, addressing inquiries and resolving payment-related issues promptly and effectively. Safeguard the confidentiality of financial data and perform regular database backups as required. Perform other related duties as assigned by respective Head of Department