- Updating daily sales and stock data for Retail, Wholesale, Online and Head office sales RM & MC - Analyzing current stock condition and arranging stock transfer among retail shops and wholesales - Check sale and stock status and feedback and amend to accurate data - Prepare monthly order sheet - Update price label when the price change to related shops - Verify and correct sale and stock, and selling price with shop staff and account department - Response to tele inquiry and conduct as a contact person for stock inquiry - Replenish stock to retail channel by daily demand from warehouse - Control POP item (Display material, Shopping Box and Bags and GWP item) at store and warehouse - Allocate POP item (Box, Bag) when goods received - Prepare cash advance and claim voucher and local payments to external parties and HO sale - Pay regular visit to all retail shops - Prepare data for Online sales - Report monthly sales and stock report to brand manager.
- Write clear marketing copy to promote our products/services - Prepare well-structured drafts using Content Calendar. - Coordinate with marketing and Promote content on social media design teams to illustrate articles Identify customers' needs and gaps in our content and recommend new topics. - Report to Relate Manager.
•Maintaining a positive, empathetic, and professional attitude toward customers at all times. •Responding promptly to customer inquiries. •Communicating with customers through various channels. •Acknowledging and resolving customer complaints. •Knowing our products inside and out so that you can answer questions. •Processing orders, forms, applications, and requests. •Keeping records of customer interactions, transactions, comments, and complaints. •Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives. •Ensure customer satisfaction and provide professional customer support.
Draw and handle Chairman’s schedule Must locally travelling with Chairman Manage Chairman’s driver and house staff Manage the Cash flow Communicate with another department Communicate with government relations for passport and visa case
Content Writing on social media Campaign Creative, Boosting and pages monitoring Content Planning for products and billing control Keep tracking social media trend and social technical Reporting and analyzing for responsible section Brainstorm new and creative growth strategies Collaborate with internal teams to create landing pages and optimize user experience Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media • Set up meetings with potential clients and listen to their wishes and concerns • Prepare and deliver appropriate presentations on products and services • Create frequent reviews and reports with sales and financial data • Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results. • Having the will-minded to cooperate with team, be responsible for related tasks and acceptable for ad-hoc assignments • Report directly to the HOD