The main role on the NOC Manager is coordination to ensure that the networking system runs effectively without interruption. The NOC Manager is responsible for the overall performance and availability of the network infrastructure. This role includes managing a team of NOC engineers, monitoring network performance, troubleshooting issues, and ensuring the highest levels of network reliability and uptime. The NOC Manager will also be responsible for maintaining and improving NOC processes, policies, and documentation. Lead, mentor, and manage a team of NOC engineers, providing guidance, training, and performance evaluations. Responsible in planning, organization and managing staff and overall operations to ensure stability of customer’s infrastructure. Provide overall expertise with all network operations function. Manage tools, systems and procedures to ensure dynamic management of issues and customer management. Ensure all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization. Evaluate technical skills of the team and ensures there is an appropriate level of expertise.
Forecast cash flow positions, related borrowing needs, and available funds for investment. Ensure that sufficient funds are available to meet ongoing operational and capital investment requirements. Maintain good communications with banks and other financial service providers. Responsible for providing company information request from lenders from time to time. Responsible for preparing necessary document related to bank operations. Arrange for equity and debt financing, cash reserve for loan repayment and dividend distribution. Responsible for liquidity management of company. Responsible for assisting HQ with relevant documents for loan drawdown. Responsible for monthly bank books closing and reconciliation. Responsible for cash tracker related to allocation of fund for Capex, Opex and Eopex. Responsible for disbursement tracker related to vendors and suppliers outstanding. Other related task assigned by Finance Manager.
Develop and maintain excellent relationships with MNOs. Arrange, attend Meetings and records minutes of meeting Act as the point of communication for MNO. Update Telecom Market Trends and News. Work closely with Operation & Maintenance and Finance departments in relation to MNO to resolve issues and support as required Prepare KAM reports Support Head of KAM in strategizing and executing strategies.
Report to planning team manager. Responsible for planning, setting, installing, managing, and monitoring hardware and software for networking and infrastructure. Initiate the process of fixing network related issues such as LAN, WAN network connectivity, downtime management, network SLA issues, Manage the network vendor. Solving technical issues to ensure 24/7 availability to Enterprise users and provide L1 support. Perform small DC Disaster recovery site to perform in case of production DC failure. Report for monthly technical report which includes the best practices for routing, switching, and security risks and enhancement to fix the issue. Coordinate and work closely with peer security and network engineer to analysis the risk on DC. Working on Firewall, Cisco Routers/Switches configuration. Providing High Level and low-level design document in detail for DC setup. Planning and implementation for firewall. Configure Active Directory, DNS, DHCP, IIS, FTP, RAID, RADIUS, VLAN, Firewall Policy and Wireless Access Point. Perform Windows Server Administration relates to update security patch, create user and assign user permission as per organization structure/policy. Working Closely with vendor to come out redundancy DC solutions. Working with vendor for new site integration, migration, for router connection remotely. Preparing Standard Operation Procedure, High Level Design for new site service implementation Working closely with customers and solving the related duty network problem in time Draw up budget and give technical support to procurement for purchase IT materials. Provide technical support for computer system, network, and software issues. Hands-on hardware troubleshooting experience. Email client configuration & Troubleshooting. IT help desk activities for internal customers, to ensure that IT related issues are effectively resolved in a timely manner. Knowledge of RMS System Prefer Knowledge of Firewall Configuration & other [Watchguard]
Administrative Support: Assisting with day-to-day administrative tasks such as managing correspondence, organizing meetings, scheduling appointments, and maintaining files and records. Operations Coordination: Collaborating with different departments or teams to ensure smooth operations, facilitating communication, and coordinating workflow. Data Management: Collecting, organizing, and maintaining data or records related to operations, such as inventory, financial transactions, or employee records. Documentation and Reporting: Preparing reports, presentations, and other documents related to operational activities, including data analysis and performance metrics. Process Improvement: Identifying opportunities to streamline processes, improve efficiency, and optimize operational procedures. Budget Monitoring: Assisting with budget tracking and monitoring, including expense management and financial record-keeping. Expense Control: Responsible for controlling and optimizing expenses related to telecom services in the region. This involves monitoring costs, analyzing expenditure patterns, identifying areas of potential savings, and implementing cost-cutting measures while maintaining service quality. Team Coordination: He or She may lead a team or work closely with other departments and stakeholders involved in telecom operations. Effective coordination, communication, and collaboration are essential to ensure smooth functioning and achieve operational objectives.