Responsible as a center point for nominated overseas network agents to handle shipments To receive queries (RFQ) from customers and overseas agents To check with internal Network Team for new Network agents To send quotations to customers and overseas agents To inform booking to nominated agents for approval, accept booking and monitor HBL/MBL process To check cargo making it ready for shippers and monitor sailing schedules To follow up necessary VGM cut-off, booking cut-off, shipping instructions and to inform pre-alerts to overseas agents To follow the detailed SOP and system handling based on the assigned account To create job in overseas agent system (if any) To handle billing and job file closing processes