Provide day-to-day IT support to office staff, resolving hardware and software problems on employees’ computers. Install, configure, and uninstall office software applications (Office Automation tools and other standard applications). Troubleshoot and maintain office network infrastructure, including LAN, Wi-Fi, and printers. Administer and provide support for internal systems, including DingTalk OA platform and CRM system. Coordinate with third-party service providers for issues related to VPN accounts, internet, and Wi-Fi connectivity. Ensure timely escalation and resolution of IT issues to minimize downtime for office operations. Maintain IT documentation, including user accounts, software licenses, and troubleshooting guides. Communicate effectively in English when dealing with international teams, vendors, or partners.
Work as the branding team Chinese-Burmese translator, responsible for both speaking and written interpretation for daily meetings, business negotiations, emails, internal reports, and marketing materials. Assist the team in preparing market reports, meeting presentations, event plans, and other documents, performing language polishing and localization adaptation. Follow up on the progress of marketing campaigns, advertising placements, media partnerships, and other projects, and maintain relevant records and reports. Based on a deep understanding of Myanmar society, culture, and consumer behavior, provide localized recommendations for brand strategy, marketing activities, and product promotions. Assist the team in analyzing local competitor trends, social media trends, and user feedback to support decision-making.