Schedule service appointments and assign tasks to technicians. Coordinate with service technicians and customers to ensure timely and efficient service delivery. Maintain and update the service calendar. Handle customer inquiries and provide information about services. Follow up with customers to ensure satisfaction and resolve any issues. Prepare and distribute service reports and invoices. Input and maintain data in the service management system. Communicate service updates and schedules to relevant stakeholders. Ensure compliance with company policies and industry regulations.
A Fleet Supervisor is responsible for overseeing daily operations in the operations department: Oversee daily operations of the vehicle fleet. Monitor vehicle usage, mileage, and maintenance schedules. Inspect all existing vehicles for cleanliness to ensure readiness for next usage Coordinate regular maintenance and repairs Conduct inspections and pre-delivery checks (PDI) Maintain accurate records of maintenance, repairs and inspections Update the master fleet file daily Monitor GPS daily to maintain full control over vehicle movement Update the insurance claim process daily Coordinate with suppliers for the accident repair process and update to operation manager Prepare and present reports on fleet performance and maintenance activities Identify areas for improvement and recommend solutions Plan for renewal licenses and report progress to the Operations Manager Oversee driver assignment to ensure smooth operation Monitor driver performance and adhere to policies Assist customer for vehicle breakdown and maintenance process Handle accident claims and coordinate with insurance companies Implement safety protocol and train for staffs
We are hiring a Premium Driver to provide top-tier transport services for our clients. The role requires safe driving, professionalism, and excellent customer service . Drive luxury vehicles safely and professionally. Provide high-level customer service and assist passengers as needed. Ensure punctual pickups and drop-offs following planned routes. Maintain vehicle cleanliness and report issues for maintenance. Handle confidential information discreetly. Communicate effectively in Thai & English .
Manage the daily operations of the vehicle fleet to ensure maximum availability and utilization. Plan, monitor, and coordinate preventive and corrective maintenance schedules. Ensure all vehicles are clean, safe, roadworthy, and meet company standards. Maintain up-to-date records for registration, insurance, GPS, and inspection certificates. Oversee vehicle repairs and liaise with workshops for timely service completion. Monitor fuel consumption, maintenance costs, and overall fleet operating expenses. Implement strategies to reduce costs while maintaining service quality. Track and report key fleet KPIs (utilization rate, downtime, repair cost, etc.) Supervise fleet supervisors and driver teams. Allocate vehicles and assign drivers according to bookings and needs. Conduct regular training on vehicle handling, safety, and company procedures. Evaluate driver performance and ensure compliance with driving policies. Ensure all fleet operations comply with local transport laws and insurance requirements. Handle accident reports, claims, and follow-up processes with relevant parties. Keep accurate documentation of vehicle status, maintenance logs, and incident records. Work closely with the booking, operations, and customer service teams to ensure seamless vehicle dispatch. Coordinate with external workshops, insurance companies, and regulatory authorities. Monitor fleet-related expenses (fuel, maintenance, repairs) Analyze cost efficiency of fleet operations Manage insurance costs and claims Negotiate contracts with vendors and service providers Evaluate cost-benefit of vehicle procurement and disposal Control expenses related to driver allowances and overtime
Frequent contact with customers, (Regular Customer Visit) Preparation of sales forecasts as required and activity striving to meet given targets. Maintains contact with all clients in the market area to ensure high levels of client satisfaction, (Customer Follow Up) Be solution driven; focus on finding the right solution for long term customer relationship development. Sell in the consultative sales solution manner with the partnering approach. Seek & Build the significant knowledge of technical product knowledge. Carry out regular production demonstrations in conjunction with company directives. Work with all stockholders including aftersales service & original equipment manufacturers (OEM’s) to provide smooth and seamless information and work flow to achieve efficient and effective management. Provide a professional and appropriate solution to Customer to grow the Sales Business in parallel. Learn and Seek financial Services team/Company to provide solutions to customers that require these services. (HP Sales) Actively striving for best practices in customer satisfaction. Regularly maintaining Customer Database “CRM” and other company management systems as required by your direct report manager and company policy. Sales of Power Equipment in line with the company policy. (Update the CRM regularly) Prepare the Weekly Customer Visit, Quotations & Sales Reporting including update competitors stock and pricing to management. Extensive traveling throughout the assigned territory. To keep confidential all company information including though not limited to: costing, data bases, expenses, OEM’s, employee and all other information.
Sales Leadership: Develop and execute sales plans to meet or exceed revenue targets. Team Supervision: Manage and support the sales team, providing guidance and performance evaluations. Client Engagement: Establish and maintain strong relationships with key clients, understanding their needs and providing tailored solutions. Market Research: Analyze market trends and competitor activities to identify new business opportunities. Reporting: Create detailed sales reports and forecasts for upper management. Contract Negotiation: Lead negotiations with clients to secure favorable terms and close deals. Collaborative Efforts: Work with marketing and service teams to align strategies and enhance customer experiences. Training Programs: Develop and implement training programs to improve the sales team's effectiveness.
Source and procure food products from both local and offshore. Communicate with internal stakeholders to prepare monthly ordered plan based on consumption. Forecast demand and plan supply requirements to ensure seamless operations. Monitor inventory levels to prevent shortages or overstocking. Conduct market research to identify potential suppliers and assess their capabilities. Analyze market condition and delivery systems to assess present and future material availability. Check the price and collect quotation for price comparison and evaluation. Raise purchase orders in ERP and prepare necessary payment requisitions as per agreed payment term. Resolve vendor or contractor grievences and claims again suppliers. Liaise with freight forwarders to arrange shipment for offshore procurement. Review required shipping documents such as bill of lading, invoice, packing list, etc. Work together with logistics providers and customs clearance agent to complete customs clearance operation without issues and failure. Arrange transportation from port to warehouse. Perform timely delivery of quality products to destination. Collaborate with finance team for payment arrangement in timely manner. Screen terms and conditions of draft sales agreement or contract in accordance with internal policy. Establish and maintain strong relationships with key suppliers. Evaluate supplier performance based on quality, cost, delivery, and service. Resolve any issues related to supplier performance and maintain a supplier performance database. Negotiate terms and conditions with suppliers to secure the best possible value. Ensure to perform end to end supply chain process. Work closely with internal stakeholders to understand their needs and provide procurement support. Ensure compliance with all regulatory and company requirements to minimize risks. Any ad hoc duties required.
We are looking for enthusiastic young professionals who are ready to begin a fulfilling career journey in Administrations, Human Resources, Procurement, Finance, Sales and Operations, etc. Our internship program provides a unique opportunity to gain practical experience and accelerate your professional development. Praticially learning office software and systems in line with international standards. Understanding office procedures and relationship between consumers and the company. Participating in activities like company employees and providing necessary business supplies. If you are interested in continuing after the first 3 months, we will adjust some benefits depending on your performance. When we have some vacant positions within our company, we priority offer to get opportunities for our interns. You can try to get these opportunities, but it will depend on your passion of your future carrer. Join us and take the first step towards building a successful and impactful career.
Manage all customer inquiries, reservations, and booking confirmations promptly and professionally, ensuring a seamless experience from initial contact to final documentation. Provide 24/7 hotline support, including after-hours and weekend coordination of vehicle deliveries and collections to meet customer needs and emergencies. Can be communicated in English (written and verbal) with both international and corporate clients, serving as the primary point of contact for VIP accounts and escalated concerns. Address customer queries and complaints with a solution-oriented approach, escalating critical issues as needed to ensure service recovery and client satisfaction. Collaborate with the Sales team to support lead conversion, finalize contracts, and generate new corporate sales opportunities, contributing 10–20% to overall sales performance. Maintain accurate records of bookings, customer interactions, fleet availability, and internal documentation, ensuring timely updates in both online booking platforms and CRM software. Prepare and issue accurate invoices for short-term rentals, ensuring billing consistency and timely delivery to clients. Monitor vehicle availability and coordinate with the operations team/fleet team to update fleet control sheets and status records regularly. Prepare and present daily, weekly, and monthly performance reports related to bookings, sales, and customer service metrics. Continuously review and improve booking processes to drive operational efficiency and enhance the overall customer experience.